Logistics Coordinator (HQ Support)

Why Oak?

OAK + FORT is a fashion and lifestyle brand that provides attainable luxuries consisting of modern essentials in full collections of womenswear, menswear, accessories, jewelry, beauty, and homeware. We are a female-founded and led business that is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout our collections. From our first studio that opened in 2010 in Vancouver, BC, we now have 40+ locations across North America with a global e-commerce presence.

At the heart and core of it all, it’s our people that matter most. We offer a work ethos that is driven by endless passion, intellectual curiosity, and perennial creativity. Here you get the opportunity to influence our global strategy and growth, while working alongside incredibly talented people.

What You’ll Do:

As the Logistics Coordinator, reporting to the Logistics Manager, you will responsible for facilitating the supply chain operations of our organization. You will be partnering with key stakeholder and personnel to process and achieve the effective distribution of our products to all USA and Canadian locations.

POSTION SUMMARY:

• Oversee the end-to-end shipping lifecycle of all imports/eComm/Retail shipments through various modes of transportation – Air, Ocean, Road, Rail
• Liaise with vendors and freight forwarders for all shipments and delivery status
• Review all shipping documents and maintain its accuracy
• Maintain and update data that pertains to key milestones (Departures, Handovers, ETAs) that provide end-to-end visibility and insight into the transportation and shipping
• Organize and submit claims for missing and damaged packages and follow through to payment
• Support in any adhoc pickups and label creation with an array of carriers (UPS, FedEx, Canada Post)
• Review, process and GL code invoices

SKILLS:

• Extreme detail-orientation, taking full ownership of one’s responsibilities and consistently ensuring the accuracy and quality of work
• Great multi-tasking skills with the ability to prioritize
• Proficient in basic Microsoft Office applications, include Word, Excel and PowerPoint

ASSETS:

• Experience with handling movement of ocean freight between multiple freight forwarders
• Experience with courier platforms (Canada Post, UPS, FedEx) and their online billing, shipping tools, claims platform
• Experience with NetSuite

Why You’ll Love It Here:

• Bonus + commission program
• Extremely generous employee discount starting from day one
• Health and dental benefits (for eligible positions only)
• Paid vacation time off (for eligible positions only)
• An opportunity be a part of our growth journey
• Access to training and development programs
• Work amongst an exceptionally talented team

Our Values:

ABOVE + BEYOND

We strive for something greater than ourselves.

SELF STARTER

Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement.

UNIQUELY YOU

We practice acceptance through open-mindedness and personal responsibility.

CHANGE DRIVER

We embrace change and never fear what’s next.

PEOPLE POWERED

At the core of our brand we are powered by each other.

Our Hiring Process:

We strive to provide an outstanding experience to every individual who shows interest in our organization. Our goal is to ensure that you receive clear communication, regular updates and have a dedicated recruiter to support your hiring journey with us. We believe that every candidate journey should be unique, and that honesty, integrity and transparency are carried throughout.

Once you’ve submitted your application, here is what you can expect:

• A response confirming that we have received your application.
• Your application will be reviewed by our recruitment team.
• We will respond to every application to ensure you know where you stand.
• Only candidates that are selected for an interview will be contacted directly by a recruiter or hiring manager.
• Your first connection is a 30-minute phone interview.
• You can expect potentially two additional interviews with the hiring team.
• We will request references + a background check before moving to a final offer.

OAK + FORT is an Equal Employment Opportunity employer. We are committed to providing a respectful, diverse, and unique approach to hiring individuals in the communities in which we operate – allowing each person to be their authentic selves. Our hiring commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to any disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture team. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.