Loan Account Administrator

Loan Account Administrator

Calgary, AB or Toronto, ON

CMLS Financial, one of Canada’s largest Commercial lenders, is looking for a Loan Account Administrator to join our growing team. Reporting into the Manager, Residential Servicing, the Loan Account Administrator is responsible for performing specific functions of the mortgage life cycle. These functions are required in order to maintain a performing mortgage asset and ensure customer satisfaction.

About the role

The Loan Account Administration teams responsibilities include but are not limited to processing financial and non-financial requests, which includes updating mortgage documentation, updating mortgage life insurance and file management, as required by Mortgage Specialists including Customer Service, Taxes, Default and Retention in the timelines required in accordance with CMLS SLA. The administrator is expected to be an expert or specialist in the functions they are accountable for:

• Fire Insurance administration
• Mailing communications to borrowers as required
• Incoming mail management
• Returned mail management
• Posting of transactions
• Follow up on shortfalls on paid out loans
• Reporting management
• Miscellaneous duties as assigned

This role is for you if you:

• Have a post-secondary degree or diploma in business an asset
• 2+ years in residential mortgage administration
• Fully competent in working with basic PC software and the suite of Microsoft office products, mainly Excel
• Excellent problem-solving skills
• Strong oral and written communication skills
• Strong organizational and time management skills and the ability to manage multiple priorities while meeting deadlines
• Strong interpersonal relationship building and listening skills
• Demonstrate professionalism, judgment and integrity in daily operations
• Has proactive approach with the ability to take initiative and work independently
• Have high attention to detail

Who are we?

Established in 1974, CMLS Financial is the leading provider of capital solutions for commercial property owners, developers and real estate investors. We have over 45 years of experience, 20,000 clients, $25 billion in assets under administration, and offices coast to coast. Some of Canada’s most prominent banks, investment managers, insurance companies, and pension funds rely on CMLS Financial for a variety of critically important mortgage services. What sets us apart is our customer forward approach. Building on our solid foundation of financial strength and experience, we continue to deliver unparalleled capital solutions for all our clients needs.

You will love working here

Employees tell us that they love that we strike the balance in creating an incredibly professional, yet dynamic and enjoyable corporate culture. We work in a fluid and fast-paced environment that is supportive of energetic and motivated individuals who pride themselves on being flexible and results-driven. Business is booming and that means that our employees are able to gain valuable exposure, have lots of learning opportunities, and truly impact the business. We are committed to providing our people with a challenging and rewarding career because our employees are what set us apart and we know it.

We want to hear from you!

If you are confident that you would be a strong asset to our team, submit both a cover letter and resume today! We thank all applicants for their time in applying, however we will only contact those selected for an interview. Consideration of applications will begin immediately and continue until the position is filled.