Winter Emera Oval Skating Monitor

Halifax Regional Municipality is inviting applications for several casual positions of Skating Monitor at the Emera Oval. Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.

For winter skating programs and public skating sessions. Skating Monitors will work as part of the HRM Emera Oval team to monitor public skating and provide outstanding customer service for all participants for winter skating programs and public skating sessions. Skating Monitors will ensure the Emera Oval is a safe, fun and festive atmosphere for all skating activities and events.

DUTIES AND RESPONSIBILITIES:

• Supervise public skating sessions to ensure the safety of all participants both on and off the ice surface
• Assist customers with selection, size and proper fitting of skates and helmets
• Collect and properly store photo id’s and keep inventory organized
• Keep skating surface, walkways and entrances safe and free of hazards
• Provide excellent customer service to participants and spectators
• Carry out emergency procedures and provide First Aid treatment as required
• Demonstrate initiative in assisting with delivery of programs and festival activities
• Carry out assigned duties in an effective and responsible manner
• Report any accidents / incidents to onsite supervisor

QUALIFICATIONS
Education and Experience:

• Previous related experience is an asset
• Experience in customer service delivery
• Experience working or volunteering in recreational programs
• Proficient and confident ice skater

Technical / Job Specific Knowledge and Abilities:

• Ability to work effectively with staff and patrons to carry out assigned duties in a warm and friendly manner
• Ability to communicate effectively and provide direction to participants
• Take an enthusiastic approach on and off the skating surface
• Have stamina to skate outdoors in various weather conditions

Conditions of Employment:

• Applicant must have current certification in Standard First Aid and CPR, or willing to obtain by December 4, 2023
• Applicants must be willing to obtain WHMIS training
• Applicants must be willing to attend all orientation/training sessions (dates to be determined)

Security Clearance Requirements: Selected applicants must complete an employment screening check, including a Child Abuse Registry Check and a Criminal Record Check with Vulnerable Sector Search to be completed by December 4, 2023.

Please note– Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates, who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.

COMPETENCIES: Communication, Customer Service, Teamwork and Cooperation, Valuing Diversity

WORK STATUS: Casual, part-time hourly

HOURS OF WORK: Seasonal, December to March. Number of weeks and hours per week will depend on the Oval operational schedule and participant levels. The Oval may be closed, or staff hours reduced due to weather or poor conditions, construction delays, site damage, and/or low participation levels. Skating Monitors will not be paid if attendance at work is not required due to the above noted conditions.

SALARY:$17.50 per hour (non-union) plus 4% vacation pay

WORK LOCATION: Emera Oval, 5775 Cogswell Street, Halifax

CLOSING DATE: Applications will be received up to 11:59 pm on Thursday, October 26, 2023.

Please note:We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.

During the recruitment process, applicants have the right to request accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.