Warehouse Operations Manager

작업 내용

At SCI our people make us even better, which is why we want you to be a part of our fast growing organization. SCI recognizes that having a great team is the key to success, which is why we attract and retain the right people with an employee experience that focuses on building trust, embracing change, and achieving our goals together. Any one of our 3000 industry experts will tell you that we take on some of Canada’s toughest service and logistic challenges in specialized transportation, technical services, and supply chain management. For 30 years, our proficient planning and flexible solutions have brought us top tier clients. With clear focus, operational excellence, and future growth at the core of our operation, we apply out-of-the-box thinking to deliver exceptional experiences that take our clients to the next level. Are you ready for your next challenge?

The Warehouse Operations Manager will be a valuable member in contributing to SCI’s future. Supporting our Vipond location, this individual will be responsible for leading a functional group to achieve daily Service Level Agreements (SLA’s), operational objectives and in creating a collaborative team environment. The key accountabilities for this position include leadership, communication, developing people, planning and decision making to continuously improve standard operating procedures and overseeing the facility. Lastly, as a member of our core team, the right person for the role will be a leading example of our culture.

What success looks like:

• Your business partners are excited to collaborate with you! You support one another as a team and work together, leveraging everyone’s strengths
• You are depended on to see your commitments through and with good intentions
• The duties and tasks supported by your role continuously improve with increased quality and fast speed to market
• Lead all aspects of the operations performed in the facility to ensure daily SLA’s are achieved and align actions with the organizational goals
• Identify and execute new opportunities and innovative solutions to further support sustainable business growth, client satisfaction and profitability
• Support pricing initiatives/requests and support client on-boarding
• Provide input and support for operational capability in new business opportunities
• Propose solutions, processes and ideas that will result in more efficient production and reduction in costs
• Executes on CI / Get Lean initiatives to ensure attainment of business plan for growth and profit.
• Prepare/ manage operations budget and responsible for P&L accountability at the operating level to meet profit targets
• Invest time in the development of staff and teams, through coaching and mentoring; elicits cooperation and engagement through persuasion rather than authority
• Maximize productivity by effectively allocating available resources to successfully process the daily work volume
• Measure and report the effectiveness of warehousing and dock activities and employees performance
• Ensure shipment and inventory transaction accuracy
• Effectively communicate all pertinent information regarding process changes, goals & objectives and operational results to employees through daily shift meetings
• Comprehend and administer all relevant policies and procedures in a fair & consistent manner
• Hands-on direction of all activities to ensure customer and corporate requirements are met
• Ensure 100% adherence to SCI’s Quality Principals and Account specific standard operating procedures
• Ensure Health and Safety practices are adhered to (e.g. coach team members on safe work practices, enforce company policies and procedures, and serve as a positive role model with respect to safe work practices)
• Provide daily updates on receiving, shipping, issues and projects
• Flexible working hours and scheduling is a requirement

What you bring to the role:

• Post-secondary education and/or a combination of relevant experience and education
• Minimum 5 years of manager experience or similar, preferably in a distribution environment
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities with ability to develop and mentor team members
• Previous experience using SAP and warehouse management systems; Logfire and TruckMate experience preferred
• Strong service quality experience with specific measures and accomplishments
• Proven experience in developing positive employee relations with an emphasis on creating a collaborate team environment
• Ability to analyze, plan and manage resources effectively
• Good proficiency using Microsoft office applications
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills
• You work through problems logically with a solutions-focused approach
• You are an initiative-taker, who thinks proactively to continuously improve operations
• You uphold yourself to the highest ethical standards in all activities undertaken
• You are adaptable in your approach and prioritize with focus on what adds value to the client

Who you are:

• You are a strategic thinker to positively drive business results
• You have the courage to think differently about how things get done to continuously improve and deliver even better results every day
• The safety, health, and well-being of yourself and your team, is your first priority
• You uphold your commitments and make decisions with everyone in mind
• You are energized by collaborating in a team environment, and enjoy supporting others to find success.
• You embrace new things, are open to different perspectives, and adapt quickly to an evolving environment
• You participate in a meaningful way to continuously add value to your team and the business as a whole
• You have excellent interpersonal skills and understand how to use effective communication to clearly express opinions and ideas with others, even with distributed teams

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

Experience:

• warehouse: 5 years (required)
• Manager: 5 years (preferred)