Technical Support Representative

Edmonton, Alberta

Alentus is seeking a highly motivated individual for our Edmonton, Alberta Network Operations Center with excellent customer service skills to be responsible for providing support to end users, installing applications, and troubleshooting technical problems. The position requires exceptional interpersonal, communication and customer service skills.

Requirements:

• Strong communication and customer service skills
• ASP, PHP, and .NET, MS SharePoint, MS SQL Server, and MySQL development skills
• Experience with Windows Server 2000/2003
• Unix/Linux administration is a knowledge asset
• Able to work nights/days and weekends

Competencies:

• Ability to work as a team member, but can also work alone, unsupervised
• Ability to adapt and learn new technologies quickly
• Self-motivated
• Passion for quality and excellence
• Enjoys customer interaction
• Excellent analytical and problem-solving abilities
• Excellent communication skills - both verbal and written Experience

Submit a cover letter and resume outlining your experience to: careers[at]alentus.com