Summer 2022 - Gondola Operations Assistant Supervisor

작업 내용

Why join us?
Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and ablaze with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?

• A ridiculously cool life experience
• A plethora of lively staff events all season long
• A chance to enjoy the alpine vistas
• A summer experience that is outstanding!
• And best of all, you can live on the top of the mountain with on-hill accommodation available as needed!

What you can expect:
The Assistant Supervisor assists in maintaining a structured work environment that benefits our employees and shows our guests our passion for outstanding service. You will act as a liaison between the supervisor and other staff, ensuring that policies and procedures are being followed, while also suggesting ideas for streamlining processes.

This job might be for you if you think you would enjoy:

• Provide outstanding guest service
• Able to lead a team and be self-motivated
• Able to remain calm under pressure.
• Able to work in a confidential capacity
• Maintain adherence to company policy and procedures. Including Z98, OHS, etc.
• Inspect work areas for unsafe conditions, missing amenities and cleanliness.
• Provide training and support, while encouraging a competent and safe work force.
• Assisting in the creation and maintaining effective schedules to meet daily requirements and business needs and altering staffing levels accordingly.
• Assisting in departmental administrative tasks, including regulatory reporting, incident reporting, training documentation and payroll.
• Assist in conducting performance appraisals, providing feedback to ensure a stimulating and successful environment
• Operation of gondola when required. Includes guest service, assisting guests by answering questions, direct guests on to the lift in a safe and efficient manner
• Effectively handle public relation matters
• Actively or positively attend and participate in meetings and training to gain knowledge and relay relevant information

And you have:

• Proven passion for providing outstanding guest service
• Able to maintain effective communications and relationships within department and with others
• Able and prepared to work outside in all weather conditions
• Knowledge of proper use of basic hand tools
• Proven supervisory experience
• Operations experience or ropeway experience
• Neat, alert, dependable and punctual
• Experience with Microsoft products (word, excel, outlook, etc.)
• Able to lift 23kg regularly
• Valid Canadian (or equivalent) drivers license

Can’t wait to get started? Great, because we can’t wait to hear from you! Talk to your supervisor, HR team or the supervisor of this role to learn more about how you can join the team!

Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.