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Service Project Manager
전망: 172
갱신일: 12-06-2024
위치: Quebec City Québec
산업: Information Technology Services Computer Software Staffing Recruiting
수평: Associate
직업 종류: Full-time
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작업 내용
OPTEL is currently looking for a Service Project Manager to join its team ! The Service Project Manager’s main mandate is to provide timely project service project delivery and ensure customer expectations are met.Responsibilities
- Manage service projects from initial service request through project closing.
- Manage customer punch lists that are transferred from PMO to the Service Team.
- Bring customer escalations to resolution and provide critical incident management.
- Manage customer expectations as well as communication throughout the service project process.
- Buildout and deliver spare parts list to meet customer expectations.
- Leverage our internal teams to ensure we meet service project commitments
- One year experience in the support role or equivalent experience outside of Optel Vision in service management.
- Effective organizational skills and the ability to manage milestones and/or critical timelines.
- Ability to collaborate with multiple individuals and/or groups in order to meet delivery expectations of the customer.
- The possibility to work 100% remote, 100% office or both (hybrid teleworking)
- Competitive remuneration
- Virtual Healthcare
- Flex hours
- Complete healthcare plan, including dental plan;
- RRSP with employer contribution starting on the first day of employment;
- On-site commodities (free parking, electrical terminals, cafeteria with fresh fruits and free fair-trade coffee, terrace on the rooftop with a garden and bees, etc);
- Free informal english courses twice a week for those who want to improve their second language;
- A company that is B-CORP certified
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마감 시간: 27-07-2024
무료 후보 신청 클릭
작업 보고
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