Security Guard (Casual)

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About This Career Opportunity

The Security Guard is responsible for providing a friendly and safe environment for all patients, staff, volunteers, and visitors and typically reports directly to the Security Manager.

• Responsible for ensuring safety and security of the facility and all those who enter the facility
• Provide a friendly and safe environment for all staff, volunteers, patients, and visitors
• Respond as required to all security, safety, and/or emergency situations
• Operate the Security Office’s CCTV, access control, and panic device systems in the absence of the Security Manager
• Respond to all access requests in accordance with established protocols
• Conduct facility patrols and take necessary action based on observation including checking in with employees who work alone after hours
• Perform "Patient Watches"
• Monitor parking areas
• Investigate security and safety related events as required
• Complete forms, logs, notebooks, work orders, and incident reports as required
• Act as a member of the internal fire response team and crisis team
• Adhere to all corporate and departmental policies, procedures, and directives
• Identify areas requiring updates and/or possible areas of improvement relating to policies, procedures, and directives
  

Education & Skilled Requirements

• Two-year community college Law & Security or Police Foundations diploma is preferred
• Valid Ontario Private Security & Investigative Services, Security Guard License is required
• At least 6 months of security experience
• 3+ years of related experience in a health care environment is considered a strong asset
• Must be able to work 11.25-hour shifts on a rotating schedule
• Excellent interpersonal and communication skills
• Excellent problem solving skills and ability to proactively achieve resolutions both through direction and negotiation
• Excellent judgment and ability to demonstrate tact and diplomacy in emergency situations
• Conflict Resolution skills
• First Aid and CPR level "C"
• Maintains a professional demeanour at all times with fellow employees, vendors, sub-contractors, and clients
• Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive
• Portrays a positive image and motivates colleagues at all times to ensure continued success
• Embraces change and always willing to adopt new practices
• Holds self and others accountable
• Ability to approach problems logically, under pressure and seek innovative solutions
• Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities
• Understands the needs and perspectives of both internal and external customers
• Promotes teamwork and collaboration
• Values and respects others, encourages and supports diversity
• Ability to work independently with limited supervision
• Availably to be on-call and cover various shifts as needed
  

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.