Sales Associate - Budtender

작업 내용

Here’s the type of person we’re looking for:

Sales Associates (Budtenders) will help provide our customers with an exceptional experience while shopping for cannabis and related products.

Responsibilities:

Budtender (Sales Associate)

• Welcome and assist all customers that visit the store
• Professionally and politely handle all inquiries, feedback, complaints or concerns.
• Effectively educate customers about our products
• Process payments with POS and computer systems.
• Open and close the store accurately, efficiently and on time.
• Staying up to date on offers, specials and regulatory changes
• Responding to customer inquiries with comprehensive knowledge and accuracy.
• Maintaining sales goals on a daily and weekly basis.
• Closing and completing all end of day reports and procedures.
• Ensure store is kept clean and tidy.
• General merchandising of various product types & displays within the store
• Acting as part of a team, working collaboratively with your colleagues and management.

Age Gating (Acting as)

• Prevent cannabis sales to anyone under the age of 19, by reviewing government issued photo identification to validate permission to enter and/or make a purchase
• Assist in traffic flow management.
• Protect company’s staff by maintaining a safe and secure environment.
• Foster a sense of teamwork will all team members.
• Ensure the security of all company products and property at all times.
• Adhere to and uphold Loss Prevention systems to prevent all possible opportunities.
• Observe for signs of crime or disorder and communicate any disturbances.
• Take accurate notes of unusual occurrences.
• Report in detail any suspicious incidents.

Experience and Background

• Previous retail or customer service experience; cannabis sales experience preferred.
• Clean background check.
• Manitoba Smart Choices Cannabis certification; required prior to employment offer
• Be at least 19 years of age.
• Polished professional with excellent communication and organizational skills.
• Works well with others, alone and with little supervision.
• Knowledge of/ability to learn about cannabis plants, strains, products; brands and suppliers are considered an asset.
• Strong attention to detail.
• Positive attitude and charisma
• Ensure a high level of customer interaction, suggestive selling and enthusiasm.
• Energetic and highly determined
• Working knowledge of Retail Cannabis & Working knowledge and passion for cannabis; an asset
• Experience in receiving product and appropriately reporting deliveries, as well as packing orders/shipments accurately
• Proficiency in MS office products, Google Applications (Google Docs, Sheets, Forms) and POS (cashier) systems.
• Proficiency in cash handling & taking customer payments
• Reliable transportation to & from work (public transportation available @ all 3 Star Buds locations, but late night routes are not as frequent). Having your own vehicle would be an asset, as our delivery system is currently operating in-house.

We offer our staff:

• Competitive wages/above minimum wage
• Health benefit program (for PT+ employees)
• Opportunity for growth & advancement
• NEW: Tips, paid out monthly
• Employee bonuses regularly available
• Frequent staff incentive programs happening in stores.
• Employee Mileage/Car Allowance for Delivery runs completed (when required)
• Employee discount on all products
• Flexible work hours & work locations (3 in the city - 2519 Portage Ave, 1210 Rothesay St & 1566 Pembina Hwy)
• A fun, healthy workplace environment with folks that love cannabis and have a passion for providing our customers with a positive shopping experience and desired experience from consumption.

Job Types: Part-time, Temporary, Casual

Skills:
- Strong communication skills to effectively interact with customers and team members
- Excellent organizational skills to manage inventory and keep track of sales records
- Proficiency in using computerized systems, including Excel, for data entry and record keeping
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Job Types: Part-time, Full-time
Part-time hours: 30 per week

Salary: From $15.30 per hour

Benefits:

• Casual dress
• Dental care
• Extended health care
• Flexible schedule
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Supplemental pay types:

• Tips

Work Location: In person