Quality Verification officer

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Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Quality Verification officer

Job Description

Monitors and verifies that quality activities are in line with control procedures.

Compiles, analyzes, and distributes performance reports and process control statistics.

Maintains and disseminates defect documentation and logs. Applies basic theories, skills, and practices to accomplish assignments.

What is the opportunity?

You will play a key role in mitigating credit and operational risks related to simple and complex credit and adjudication processes supporting RCAP Leasing and RBC Traditional Leasing services to our vendor and commercial banking relationship clients. The Quality Verification Officer enhances our funding processes and mitigates us against risk by effectively reviewing documentation (lease schedule, security, authorizations) against credit approvals and conditions prior to funding. The Quality Verification Officer supports the business objective in Balancing Risk and Reward.

What will you do?

Ensures quality, accuracy and alignment to all internal policies and procedures prior to advance as follows:

• All documents are vetted to comply with product/service and form completion/legal requirements, eligibility and limit criteria, and authorized policy.
• Documentation specified in the approval commentary is obtained, complete and accurate and all outlined conditions/pre-conditions have been met prior to processing
• Conducts secondary verification on all leasing transactions against transactions approved in our Leasing source systems.
  
  

What do you need to succeed?

Must have:

• Excellent customer service skills and proven ability to manage conflict
• Excellent organizational skills and ability to effectively manage time and priorities.
• Demonstrated ability to solve problems by and recommending alternatives.
• Ability to discern when to update and seek guidance from Manager
• Strong willingness and desire to learn.
• Detail-oriented and able to understand the terms and conditions of the contracts.
  
  

Nice to have:

• Ability to work well within a team and independently
• Ability to multi-task.
  
  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
  
  

Job Summary

Address:

BURLINGTON, Ontario, Canada

City:

CAN-ON-BURLINGTON

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2022-07-04-07:00

Application Deadline:

2022-07-18-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.