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Post Office Clerk FT
전망: 142
갱신일: 12-06-2024
위치: Charlottetown Prince Edward Island
범주: 행정 / 임원 / 보조원
산업: Retail
수평: Entry level
직업 종류: Full-time
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작업 내용
SummaryTo provide prompt and superior customer service at the retail postal outlet.
Duties & Responsibilities
Customer ServiceProvides superior and efficient customer service
Answers enquiries and resolves customer complaints regarding postal services
Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation
Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
Ability to upsell and recommend postal services and promotions to all customers
Loss Prevention
Ensures loss prevention systems and procedures are performed according to guidelines
Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
Maintains proper security of cash and mail
Operations
Assists in maintaining and controlling the inventory of stamps, money orders, registered mail, etc. in compliance with the policies and procedures of Shoppers Drug Mart and Canada Post Corporation
- Maintains and controls the cash register in the department in compliance with policies and procedures General Complies with all health and safety regulations Complies with all store policies and procedures Complies with loss prevention policies and procedures and ensures they are executed in the department
Perform other duties as required including Cash duties
Planning, Judgement and Decision Making
Problem solving to ensure customer satisfaction
Plan work to maximize efficiency and minimize costs
Troubleshoot cash and tally differences
Experience with registration and postal authorization issues
Experience
Customer service oriented
Effective verbal and written communication skills
Computer literate
Register Skills
Organized and detailed oriented
Efficient time management skills
Ability to work in a fast pace environment
Ability to work independently and as part of a team
Commitment to providing customer service
WORKING CONDITIONS
Ability to work flexible shifts which may include nights and weekends
Physical Requirements
Ability to lift up to 50 pounds
Ability to climb ladder
The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
J2WRTL
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마감 시간: 27-07-2024
무료 후보 신청 클릭
작업 보고
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