Order Entry CSR

작업 내용

Are you highly organized and able to manage multiple priorities?

Do you have previous experience with Customer Service or Order Entry?

Are you looking for a new opportunity with a well known, reputable company?

If this sounds like you read on, we may have just the opportunity you’re looking for!

Our client is hiring an Order Entry CSR to join their team. This position is fully on-site at their Stratford, ON office location.

Advantages

• Permanent, direct hire with the company
• Competitive salary based on experience
• Monday - Friday (NO WEEKENDS)
• 8am-4:30pm
• Comprehensive benefits package
• Well known, reputable organization with growth opportunities
• Working on-site
  
  

Responsibilities

In the Order Entry CSR role you will be responsible for:

• Providing excellent customer service and building relationships with your assigned book of clients
• Reviewing, entering, updating and releasing customer orders using internal database (responsible for the full cycle order process)
• Follow up on shipping and logistics as it relates to customer orders
• Generating reports
• Responding to inquiries and following up as needed to provide answers and solutions
• Process PO’s and prepare documentation related to the PO release
• Accurately maintain department and client file/records
• Other duties as assigned
  
  

Qualifications

• Previous experience in a Customer Service, Order Entry role with similar responsibilities (manufacturing or automotive industry an asset)
• Excellent ability to connect with customers and build relationships
• Strong planning, organization skills and problem solving/ judgement skills to determine best resolutions to issues
• Previous experience using SAP or ERP systems an asset
• Proficency with MS Office products, specifically Excel
• Strong communication skills (written and verbal)
• Ability to manage multiple priorities, and achieve deadlines
• Successfully complete a thorough background check process
  
  

Summary

If you are interested in the Order Entry CSR position and would like to apply, please review the details below:

How to apply:

• Respond directly to this job posting
• Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Saudia or Lauren.
• You can also email: saudia.yusuf@randstad.ca AND lauren.campana@randstad.ca
  
  

Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.

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Randstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.