Office Administrator

About Homestead Land Holdings Limited

Founded in Kingston in 1954, Homestead Land Holdings Limited has grown to become one of Canada’s largest and most respected owners of multi-residential apartment buildings. The founding principles of the company are still in place today, which are to provide residents with affordable, secure housing with a standard of care in which we would treat our own family members.

Position Summary

The Office Administrator will interface with tenants, both existing and prospective. The main role is to rent apartments to prospective tenants and maintain administrative procedures and protocols related to the position, while supporting the other office staff as required.

Typical Duties Include:

• Respond to rental inquiries by fax/telephone
• Taking rental applications and last month’s deposits
• Respond to tenant account and procedure inquiries
• Answer telephone calls and return emails
• Accept rent payments (cheque, money order) and record on deposit sheets
• Superintendent inquiries re: existing and prospective tenants
• Recommending apartments and setting up viewings with prospective tenants
• Complete office paperwork
• Some cleaning duties required

Taking in and processing:

• Parking agreements and cancellations
• Notice to vacate and notice to rescind
• Transfer requests
• Inform applicants of approved applications
• Lease Signing
• Perform pre-vacate, move-in and move-out inspections
• Process the A/R Report
• Perform door knocking (rent reminders, rent collection, N4s)
• Process the Availability Report
• Document work order / service requests for residents
• Delivery of notice of entries and legal documents to residents

Skills, Abilities and Requirements:

• Customer Service
• Problem Solving
• Motivated
• Communication
• Multi-tasking
• Handles pressure with a positive outlook
• Detail Oriented
• Dedicated

A satisfactory reference check, criminal records clearance, and proof of full vaccination against COVID-19 are required for the position, though the Company will provide any accommodation required by law.

We offer an excellent salary and benefits package and opportunity for advancement. Homestead Land Holdings Limited is an Equal Opportunity Employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Please make needs known in advance. We appreciate all responses; however only those candidates selected for an interview will be contacted.