Mortgage Officer

Vault is a non-bank private mortgage lending company. We have a progressive, friendly work environment and a culture of growth. We are looking for a hard-working Mortgage Officer to join our dynamic team.

You will be responsible for the mortgage post-funding administrative processes. We are looking for somebody who is looking to learn and is highly detail-oriented. You will be working in a fun, fast-paced professional environment where being detail-oriented with solid time management skills is critical.

Duties and Responsibilities

Responsible for establishing and maintaining a professional relationship with borrowers and/or brokers whose mortgages are approaching maturity

Prepare loan renewal documents for individual borrowers, processing documents once signed and returned by borrowers

Manage property insurance updates, amendments and cancellations

Assist with the management of existing portfolio including, post-funding documents, collections and discharges

Scheduling and coordinating construction inspections and preparing construction advance documents

Support the borrower through their mortgage inquiries by identifying customer needs and providing appropriate options and solutions

Process various updates to the mortgage account such as borrower contact information and requested account changes

A commitment to providing outstanding personalized service

Skills Knowledge & Experience

Strong documentation skills and ability to manage large volumes of documentation.

Strong communication skills (professional, polished, clear verbal and written communication skills).

Meticulous attention to detail.

Ability to work in a changing and agile environment with constant moving targets.

Strong organizational, time management and project coordination skills.

Ability to handle multiple tasks simultaneously, prioritize high volume workload and meet strict deadlines for tasks/assignments.

Demonstrated ability to work in a team environment where flexibility, keeping others informed and anticipating needs are essential.

Demonstrated sound judgment, ability to deal with confidential and sensitive issues.