Leisure Travel Consultant

작업 내용

We are looking for ambitious sales-focused experts who are enthusiastic and passionate about travel. You excel at providing excellent customer service and consistently exceed clients’ expectations. You are a team player who will contribute to the results of the Travel Branch by meeting and exceeding your own sales and revenue targets. You are a professional who can create expertly curated leisure itineraries quickly and proficiently. Your goal is to gain loyal and repeat customers striving to secure life-long clients.

Responsibilities

• Generate revenue, meet established monthly and yearly sales and revenue targets;
• Quickly determine specific client needs and source solutions using all tools available;
• Network and promote new travel business;
• Sell travel packages in all product categories to include the preparation of complex itineraries;
• Communicate confidently and enthusiastically to advise clients on travel options offered by our various partners to close sales;
• Research and book travel products using our website; Apollo; TravelWorks; Galileo Vacations and the internal reservations systems;
• Be alert to changing trends; customer needs and be able to adapt the services to the client’s needs even when difficult circumstances arise.
  
  

Requirements

• Sales and customer service focused;
• Must have a track record of proven success in retail travel sales;
• Experience in planning and booking worldwide travel containing a mix of products;
• Must have a minimum of 2 years handling leisure related travel within an agency environment;
• Maximize the profit on every sale by comfortably selling ancillary products;
• Ability to influence using proficient sales and prospecting techniques while building friendly and positive relationships;
• Good knowledge of social media;
• Strong communicator; participative; enthusiastic; optimistic; accommodating; energetic; verbal and active;
• Working knowledge of Word, Excel, Apollo, TravelWorks, Galileo Vacations or equivalent;
• Flexible working schedule and able to work out of standard regular hours to participate in tradeshows, conferences, sales events and as part of the role;
• Ability to work under pressure and multi-task;
• Bilingual (French and English), spoken and written;
• OPC certification.