inbound customer service representative - contact centre

☞ Tribal Wi-Chi-Way-Win Capital Corporation

전망: 128

갱신일: 13-05-2024

위치: Winnipeg Manitoba

범주: 컨설팅 / 고객 서비스

산업:

직업 종류: Full-time, Permanent

봉급: $15.50 an hour

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작업 내용

  • Education: Secondary (high) school graduation certificate
  • Experience: Will train
  • or equivalent experience

    • Work setting

  • Urban area

    • Tasks

  • Access and process information
  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Receive and log complaints

    • Computer and technology knowledge

  • Internet
  • MS Outlook
  • MS Windows
  • MS Word

    • Security and safety

  • Basic security clearance
  • Bondable
  • Credit check
  • Criminal record check

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Repetitive tasks
  • Work under pressure

    • Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

    • Screening questions

  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

    • Financial benefits

  • Bonus

    • Long term benefits

  • Group insurance benefits

    • Other benefits

  • Free parking available
  • On-site amenities
  • Team building opportunities
  • Work Term: Permanent
  • Work Language: English
  • Hours: 20 to 40 hours per week
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마감 시간: 27-06-2024

무료 후보 신청 클릭

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작업 보고
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동일한 작업

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