Housing Outreach Case Manager

HOUSING OUTREACH CASE MANAGER, OUTREACH SERVICES (TERM POSITION)

The Housing Outreach Case Manager is part of the Outreach program and assists women experiencing chronic
homelessness in transitioning from being unsheltered or emergency sheltered to provisional and permanent
housing.

This position works from a Housing First, Harm Reduction, trauma informed approach to provide individualized
support based on client’s identified needs and goals. In this role, you will provide support, referrals, advocacy and
systems navigation to address barriers to basic needs and housing. The Housing Outreach Case Manager offers
women the support and resources to maintain a healthy lifestyle through skill building, safety and wellness
planning.
WHAT MOVES YOU

• Your commitment to supporting people experiencing homelessness and domestic violence
• Advocating for mental health and enabling women’s economic prosperity
• Your ability to stay calm in times of stress and support clients develop safety plans
  

As a condition of employment, YW Calgary requires the successful candidate to be fully vaccinated. Where the candidate has not
obtained the vaccine, the candidate will be considered on an exceptional case by case basis; YW Calgary will adhere with its
obligations under the Alberta Human Rights Act.

YW Calgary is committed to providing an equitable, diverse and inclusive workplace where all employees, clients and volunteers,
whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, and/or disability, feel valued
and respected.

HOUSING OUTREACH CASE MANAGER

WHAT YOU’LL DO AND WHAT YOU’VE DONE

• Assess, plan, and coach clients within the

program using trauma-informed principles.

• Provide appropriate referrals to internal and

external programs for long-term intervention,
support and community engagement.

• Work with community agencies on client’s

needs and advocate when appropriate.

• Complete relevant Pre and Post scales and

other data collections tools as required

• Keep accurate case notes and maintain client

information in electronic and physical files

• Attend HO/DV Outreach teams meetings and

professional development days.

• This role is a 37.5 hr/week position with

flexibility required to meet client and program
needs.

• A Class 5 driver’s license and own vehicle to

meet clients is required.

• This position is a temporary position for a

year.

• Diploma in related field and commitment to

ongoing professional development

• Minimum of two years’ experience working in

the field of homelessness, addictions and
mental health

• Commitment to feminist, anti-oppressive, and

trauma-sensitive principles and values

• Working knowledge of the Housing First and

Harm Reduction framework Ability to build
trusting, healthy, and functional professional
relationships

• Strong computer literacy including MS Office

Suite, able to learn additional software quickly

• Current CPR/First Aid Certification, NVCI, and

ASSIST certification

• Able to develop creative solutions, prioritize

and balance the needs of clients

If you want to work to change lives, we want to meet you.

Competition Number: 2021087
Deadline: January 14, 2022

www.ywcalgary.ca/work-with-us

Apply today with resume, cover letter, and salary
expectations to careers@ywcalgary.ca