Housekeeping Office Coordinator

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The Housekeeping Office Coordinator will be responsible for assigning daily assignments to our Room Attendants and Supervisors and will distribute VIP information to our Housepersons. The Coordinator will also be responsible for responding to guest calls and delegating to the relevant colleagues in the department.

What Is In It For You

• Experience living in Banff National Park in the iconic location of Lake Louise
• Subsidized staff accommodation provided on-site for full time status
• Access to our Lifestyle Program activities
• One duty meal in our newly renovated staff cafeteria
• Competitive extended benefits package including medical, vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform (LifeWorks)
• Discounts on food & beverage/fitness centre/spa/golf
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
  

What You Will Be Doing

• Consistently offer professional, friendly and engaging service
• Coordinate administrative support to all areas of the Housekeeping department
• Work closely with all departments within the Rooms Division, communicating regular updates and changes
• Oversee the daily operation of the Housekeeping office
• Maintain all employee records within the Housekeeping department
• Maintain the security of all room keys and locks
• Ensure all guest requests are actioned in a timely manner
• Ensure housekeeping guest amenities and supplies are well stocked
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Adhere to all hotel environmental policies and initiatives
• Carry out any other tasks as assigned
  

Your Experience And Skills Include

• Previous relevant experience an asset (e.g. housekeeping and/or administration within a hotel environment)
• Proven ability to efficiently delegate tasks amongst colleagues and leaders
• Good computer literacy (experience using Property Manager System preferred)
• Proficient in the use of Microsoft Outlook, Word and Excel
• Self‑motivated, with the ability to make effective decisions
• Demonstrates initiative, and the ability to multitask and work with minimal supervision
• Ability to maintain high service levels under pressure
• Ability to consistently stand and walk through out shift
  

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Your Team And Working Environment

• Fast-paced, upscale, luxury hotel
• Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections
  

Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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