hostess/host

작업 내용

Position Description

Position

Host

Reports to

FOH Manager

Primary Focus

The hosts primary responsibility is to recognize, greet and seat arriving guests and to acknowledge departing guests in a timely efficient manner providing sincere genuine hospitality while maintaining a proper flow of guests to each server’s section

Main Tasks/Activities

• Checks reservation book – ensures floor plans are complete
• Recognizes, greets and seats arriving guests and acknowledges departing guests
• Commits to guest focus- treat every customer with sincere genuine hospitality
• Maintains the proper flow of guests to each server’s section
• Monitors tables and works with management and team members to ensure quick efficient seating of guests
• Manages wait list and advises guest on accurate wait times
• Performs related maintenance /cleaning duties as required
• Follows Health and Safety procedures set out in the Health and Safety Manual

Education and experience

High School education

No experience required

Skills and knowledge

Skills

• Must be pleasant and friendly both in person and over the phone
• Must be able to create a positive first impression
• Must be a team player demonstrates a willingness to help in other job functions
• Must be efficient and quick
• Must be organized
• Demonstrates professionalism

Personality Fit

• Clean groomed and stylish appearance and attire
• Loves working with people
• Is passionate about delivering the ultimate guest experience
• Welcomes complaints as a form of constructive feedback

Physical/Mental conditions

• High energy

Working conditions

• Fast paced restaurant environment

Job Types: Full-time, Part-time

Salary: From $17.00 per hour

Schedule:

• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Burlington, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location