Growth Account Executive

작업 내용

We’re looking for a Growth Account Executiveto partner with current clients to strategically build on existing relationships and grow Hootsuite’s existing clients. You’ll achieve this by up-selling and cross selling of both Hootsuite and partner products in your book of business. Based out of the Vancouver office (Post Covid-19), you will be reporting into the Senior Manager, Commercial Sales.

What You’ll Do

• Connect and engage with existing commercial accounts and introduce them to new solutions from Hootsuite and Partners with the goal of selling new incremental contracts.
• Continuously liaising with the Customer Success team on strategy to maximize each account
• Increase the annual recurring revenue of our customers
• Lean on internal subject matter experts to provide customer value in all stages of the deal cycle
• Exhibit passion for customer success by understanding the product-market fit and applying this towards problem solving for your customers’ unique needs
• Proactively seek out market information in order to effectively develop rapport with customers
  

What You’ll Need

• Proven B2B sales experience OR up-sell/cross-sell account management experience (experience in software is considered an asset)
• Success in sales forecasting monthly and quarterly
• Strong business acumen and ability to focus on client business value, ROI, and customer solutions
• Experience in creating sales strategies inclusive of 3rd party solutions
• Experience managing deals larger than 30K USD
• Strong communication and presentation skills (phone, video, email)
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people
  

Who You Are

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
  

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team:Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed:Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile:Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win:Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies:Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.