Gatehouse Attendant

Position Title: Gatehouse Attendant.

Location: Brae Island Regional Park, Fort Langley BC.

Classification:Seasonal May-October 2022

Schedule:34 hours Per week. (Flexible schedule)

Salary:16.00 per hour.

Start Date:May 1st, 2022.

• No vacation time granted for seasonal employees.

The Company:

Explore. Stay. Store.

Pathfinder Camp Resorts is part of the Pathfinder Ventures family of companies. We are rapidly growing our portfolio of family friendly RV Camp Resorts and safe Storage. The Company has recently acquired five RV Camp Resorts properties in British Columbia and Alberta: Fort Camping, Agassiz, Parksville, Kootenays and Rocky Mountain House. We have added two storage facilities in Nanaimo and Penticton with plans to add other properties to meet strong tourism demand for outdoor recreation & storage. As the company grows, there is ample opportunity for career growth in the exciting tourism & hospitality and storage industry.

The Position:

We are currently searching for a customer service focussed individual for the role of:

Gatehouse Attendantfor the summer season, working at our Fort Langley Camp Resort located in the beautiful Fraser Valley.

The position plays a vital role in establishing a welcoming, positive experience for our guests as they are the first interaction when they arrive on the property. The primary focus is to facilitate guest arrival and departure procedures while exercising control over vehicle site access.

Key Responsibilities/Duties:

• Welcome all guests upon arrival in a friendly manner.
• Ensure all vehicles entering the resort have authorized access.
• Ensure payment is received and all necessary forms are completed.
• Register and assign guests to sites.
• Issue gate cards, camp permits and parking passes.
• Answer phones and assist guests in making, altering, or canceling reservations.
• Answer all tourism related questions, recommending local attractions to promote a memorable guest experience.

Requirements/Skills:

• High school diploma or equivalent.
• Experience within a front office, reservations, or related customer facing role.
• Excellent customer service skills with a demonstrated willingness to exceed guest expectations are the minimum requirements.
• Ability to focus on guest needs, remaining calm and professional at all times.
• Competency in Microsoft office and other computer applications.
• Criminal Record Check
• First Aid and CPR - Level 1

Pathfinder Ventures is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected, and supported. The health and safety of our employees is our highest priority. All our positions require employees to be fully vaccinated for COVID-19 per current Public Health Agency of Canada standards or approved for a Human Rights accommodation.

We thank all applicants for their interest. Only those selected for an interview will be contacted.