Full Time Residential Manager

Do you have a passion for helping people with developmental challenges? Do you have a desire to help your team be the best they can be through your leadership, mentorship and coaching? Do you want to prepare for more responsibility and more senior positions in a nurturing environment focused on professional learning and development – all while providing the highest quality supports to people with developmental challenges and/or dual diagnosis? If your answer is “yes”, then you need to consider applying for a Residential Manager position with Broadview Village – a ministry unit of the Salvation Army.

Broadview Village has 40+ years of experience providing outstanding support to adults with developmental disabilities, dual diagnosis and mental health challenges. With a $15.5 million budget (used to provide residential supports to over 75 people and day programs to support over 400 people) a corporate culture predicated on the principles of servant leadership, and a new 4-year labour agreement with its biggest union, Broadview Village is poised to move into the next few years as a leader in the field of developmental services.

You can be part of this team. Broadview Village is currently hiring aFull-Time Residential Manager. Reporting to the Senior Manager-Residential Programs, the Residential Manager position requires people with a passion to inspire a team of Residential Counsellors to excel. Each residence serves 2-10 full-time, 24/7 residents with developmental disabilities.

To be successful, you are someone who has a passion for and track record of excellence in program delivery as well as team leadership. You set high standards for individual/team performance and are able to operate within a larger team environment to meet these standards. You believe in working with people and inspiring them to be their best – because this can only serve to enhance the experience of our residents, their families and exceptional staff.

The Residential Manager provides support to the employees and residents within established policies and procedures including Employment Standards, Collective Agreements, payroll procedures, Salvation Army Accreditation, and Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA).

• Hiring, training, supervising and supporting a team of highly skilled Residential Counsellors
• Creating a community-oriented environment, one that welcomes staff, residents and their families to collaborate together to provide the highest standard of care
• Overseeing annual individual support planning and monthly program reviews in
  partnership with residents and families, front-line workers and other key
  stakeholders such as OT’s, Behavioural Therapists, etc.
• Creating & assessing progress of resident Behaviour Support Plans in conjunction
  with Behavioural Therapists
• Providing weekday, weekend and evening on-call support on a rotational basis
• Supporting prime workers in planning of appropriate resident vacations & community outings
• Ensuring health and safety policies and procedures are observed within the residence
• Budgeting and overseeing staff schedules and absences
• The above responsibilities are to be discharged in accordance with The Salvation
  Army’s Mission Statement and in a professional manner

Perform other duties as required.

• Development Service Workers diploma or equivalent post-secondary education
• Valid and current Standard First Aid Certificate CPR Level C Certificate
• Valid and current Nonviolent Crisis Intervention Certificate
• Alternative combinations of education and experience may be considered.

EXPERIENCE AND KNOWLEDGE:

• Minimum 1-3 years’ previous leadership experience required, preferably in a nonprofit agency environment with a minimum of 5 years’ experience in developmental services

SKILLS AND CAPABILITIES:

• Ability to work in a skilled and compassionate manner with people who have developmental disabilities and their families
• Strong documentation, administrative and organizational skills with a working understanding of MCCSS compliance & agency accreditation requirements
• Passion for and ability to successfully advocate for needs of both staff and residents
• Established ability to consistently demonstrate a commonsense approach to creative problem-solving
• A strong capability to build relationships and lead change initiatives, supporting both the team and residents through the change cycle
• Strategic thinking both in people leadership as well as resource management
• Excellent verbal and written communication skills
• French language fluency would be an asset
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

HOURS: Generally, Monday to Friday, 40 hours/week (some flexibility in hours and days
required as there will be some evening and weekend work)

In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada. The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.