Front of House Manager

작업 내용

About us

We are professional, agile and our goal is to add to our fantastic team.

Our work environment includes:

• Modern office setting
• Food provided

```Duties```
- Oversee the daily operations of the front of house area
- Ensure excellent customer service and guest satisfaction
- Train, supervise, and schedule front of house staff
- Manage reservations and seating arrangements
- Coordinate with kitchen staff to ensure timely food delivery
- Handle customer inquiries, complaints, and special requests
- Maintain cleanliness and organization of the front of house area
- Monitor inventory levels and order supplies as needed
- Implement and enforce food safety and hygiene standards

```Qualifications```
- Previous experience in food service or restaurant management
- Knowledge of food safety regulations and procedures
- Strong customer service skills with the ability to handle difficult situations
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong organizational and problem-solving skills
- Ability to lead and motivate a team
- Flexibility to work evenings, weekends, and holidays as required

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Types: Full-time, Permanent

Salary: From $20.00 per hour

Benefits:

• Casual dress
• Discounted or free food
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• On call
• Weekends as needed

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Kelowna, BC V1Y 9N5: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Hospitality: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Smart Serve (preferred)

Work Location: In person