Front Desk Supervisor

작업 내용

The Front Desk Agent is responsible to register all arrivals and departures, process transactions, take reservations, take care of guests needs and process various administrative tasks. As a Supervisor, it will also be your responsibility to oversee other staff members and ensure all tasks are being completed.

Description of principal tasks:

• Friendly welcoming demeanor
• Greeting guests, registering arrivals and departures and assigning them a room
• Answer telephone calls and take reservations
• Answer calls and direct them to the appropriate person
• Follow up with management regarding particular issues
• Receive incoming packages and mail
• All other related guest services responsibilities
• Assist guest with requests
• Stock and sell Market items
• Handle all credit card and cash transactions with accuracy
• Some computer and paperwork

Skills/Experience/Education:

• Superb listening, comprehension, & communication skills
• Previous Experience an asset
• Computer savvy

Job Types: Part-time, Permanent

Salary: $12.50-$13.00 per hour

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekends

Experience:

• customer service: 3 years (preferred)

Work remotely:

• No