Field Services Engineer

작업 내용

Our client a developer of the world’s only mass production direct-to-shape digital decoration solutions, is seeking a field service engineer for its Customer Service team.

Requirements:

• Experience with product support in the digital printing , Semi-Conductor , FPD or other relevant capital EQ industry - advantage
• B.Sc in Engineering , practical engineer ,or relevant technical studies - Must
• Proven “Technical Hands On” Machine servicing Experience at customer sites - Must
• End to end, high technical capabilities, and strong troubleshooting skills
• Self-learning capabilities, with ability to work in a team and alone under pressure.
• Excellent interpersonal skills, well organized and trustworthy
• Working in a “Multi Cultural” company – Advantage
• Excellent English Skills

Responsibilities:

• Provide on-site Technical and Process support to the Machine & Customer.
• Be a focal point for the Customer’s communication with the company.
• Train machine operators and maintenance staff
• Implement machine upgrades and FCOs (Field Change Order)
• Support the customer with on-going production and samples preparation.
• Open service calls and send reports on machine performance.
• Maintain machine’s on-site spare parts stock.
• Report to the company’s customer Services & Solutions VP.

The company is offering outstanding work experience, life-work balance, awesome professional and career opportunities and competitive compensation package!