Director, Employee Centric Delivery

작업 내용

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:

For Children. For Change. For Life.

Position: Director, Employee Centric Delivery
Reports to: VP Digital & IT
Position Term: Full Time Permanent
Primary Location: Mississauga, Ontario, Canada
Workplace Type: Remote

Job Description
As World Vision Canada continues evolving into a digital workplace, there is an increased need to emphasize employee development, engagement and efficiency. Responsible for the delivery portfolio of internal-facing technologies, the Director, Employee Centric Delivery will concentrate on building a more integrated and fulsome employee experience, striving to build a digital workplace that feels analogous to a physical one. Employing technology and data, she/he will work to ensure that daily operations are as frictionless as possible and that each employee is able to maximize their productivity. In addition to leading all aspects of technical delivery, she/he will be responsible for thought leadership, strategic direction and ideation for the digital workplace.

Duties and responsibilities

Delivery Portfolio Expert

• Manages 2-5 cross-functional delivery teams with supporting functions to deliver employee-facing projects
• Defines the strategy and vision for building an engaging, seamless employee experience.
• Ownership of employee-facing technologies, implementations and roadmap.
• Leverage data and analytics technology, along with a deep understanding of the organizational strategy to guide delivery and prioritization.
• Provide leadership.
• Gather insight and analysis through quantitative and qualitative research on employee trends to inform initiatives and innovative best practices.
• Develop and evolve a digital analytics strategy to measure the contribution and effectiveness of all initiatives to overall employee health and sentiment.
• Provide direct input into the data governance and cyber security practice.
• Collaborate with partners to define and measure cross channel and organizational KPIs for the management of business effectiveness, ensuring a holistic view of organizational performance.
• Conduct quarterly planning and reviews to aid in the assessment of performance against plans and work with marketing leaders to identify opportunities to modify investments to enhance overall results.
• Provide leadership, staffing, facilitation and guidance for teams.

Culture Champion and People Development

• Embodies the traits of a servant leader
• Identifies areas of culture to be improved and celebrates and nurtures the development of trust, openness, innovation, and agility. Serves as an example to all employees of World Vision values, mindsets, and behaviors.
• Encourages and enables a constant test and learn cadence for all teams to explore new ways to deliver greater customer value and differentiation.
• Fosters a culture of coaching, on-going individual and collective performance assessments against plans, and an open team atmosphere and dialogue (daily huddles, biweekly team meetings, one-on-one updates, individual quarterly performance meetings, devotions, celebrations, etc.)
• Ensures that all staff are oriented to WVC’s core documents, policies, and procedures.
• Renews the team/department with effective hiring to ensure full support of team goals.
• Builds and nurtures cohesive and collaborative interactions across business units and other teams to support operational and strategic goals.
• Competently manages and plans the finances and administration of the team/department.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Responsible for participating in action planning to address employee feedback from the staff engagement survey.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or related discipline.
• 10+ years of experience in IT delivery.
• 5+ years of relevant IT leadership experience in senior management capacity.
• Thorough understanding of building Agile teams and delivery.
• Deep understanding of all aspects of delivering technology projects.
• Basic understanding of software architecture, data architecture, DevSecOps and information security.
• Experience developing strategy, vision and long-term roadmaps.
• Demonstrated a high level of personal ownership, collaborative teamwork, holistic value-centric perspective, work adaptability, and innovation.
• Demonstrated history of continuous learning, relentless improvement, openness to new ideas, healthy attitude to failure, and personal drive to grow.
• Demonstrated collaboration, organizational, interpersonal, communication, conflict management, problem-solving, change management, attention to detail, decision making, and analytical skills.
• Demonstrated ability to influence the adoption of new tools and ideas of both internal and external partners.

We bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world is run. Our Christian faith teaches us that every child, regardless of gender, faith or race, is a precious gift to the entire world - and that their wellbeing concerns us all. We shall never rest while children suffer in situations that can be changed.

GTA’s Top 100

Our Core Values: We are committed to the Poor. We are Christian. We are Stewards. We value People. We are Partners. We are Responsive.
Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership.

World Vision Canada takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable people work with the children in our programs. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.

World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Thank you for your interest; however only those applicants selected for an interview will be contacted.