Digital Learning Specialist, Tax

작업 내용

Overview

You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do.

When you join KPMG you’ll be one of over 227,000 professionals providing audit, tax, advisory and business enablement services across 146 countries.

With the support to do things differently, grow personally and professionally and bring your whole self to work, there’s no limit to the impact you can make. Let’s do this.

Overview Of The Opportunity

The Digital Learning Technologist collaborates with core members of the Tax and Digital Learning teams as well as internal client groups to support and enable the development, implementation and evaluation of learning solutions. In addition, they assist in managing the effective execution of learning initiatives and projects, with a focus on operational/tactical tasks. Effective execution means consistently completing simple and complex projects on-time and on-budget and will also require strong planning, administrative, communication, project management, and analytical and reporting capabilities. The Digital Learning Technologist interfaces with internal clients, project team members and external vendors to maintain productive relationships necessary to execute the operational and tactical elements of the learning strategy for National Tax.

What You Will Do

Learning Program Production and Delivery

• Assisting in the set-up and teardown support for all onsite and offsite programs (during National Tax Conferences, after the ‘return to office’)
• Assisting with the set up and moderation of online, virtual instructor-led learning sessions (including polling, rehearsals, communicating flow to virtual classroom producers, reporting, etc.)
• Works in close collaboration with the central Digital Learning team, including the Learning Technology team/GLMS team to facilitate the uploading of courses in a timely manner, the capture of all necessary reporting data to complete required analysis or other work as required or delegated in support of our peoples’ ongoing development
• Collaborate and coordinate with ITS and the Learning Technology team to plan for and deliver virtual instructor led training through ICT platforms such as Microsoft Teams, Kaltura, etc.
• Manage, as required, the audio/video recording of events and posting recordings to resource libraries - with strong video editing proficiency
  

Learning Program Reporting and Evaluation

• Contribute to the continuous improvement of the learning experience within the National Tax function by capturing and analyzing the appropriate learning data/metrics, insights and best practices, and proving insights and recommendations back to Tax learning leaders
• Accountable for the documentation and maintenance of documentation relating to key processes and procedures within Tax learning
  

Learning Program and Project Management

• Providing administrative support on a variety of learning projects/programs, including project management, reporting, session organization and production prep, communication distribution, calendar invites for training sessions, liaising with vendors, instructors, course participants and service line leaders
• Maintaining project documents and managing related day to day activities related to learning project management, such as ensuring course development milestones are met and work progresses on track, and ensuring delivery of quality learning solutions that meet established learning objectives.
• Responsible for coordinating the implementation of learning solutions through the learning management system (LMS) and/or learning experience platform
  

Learning Material Management and Development

• Contribute to developing, implementing and managing our content for Tax Technical and Business Learning, providing operational/tactical support to both the Senior Manager for Tax Technical learning and the Learning Solutions Manager for Tax
• Maintains and updates learning materials templates (including presentations, communications, training materials, etc.)
• Collaborate in the development of curated learning solutions or the creation of interactive and responsive eLearning modules/courseware using leading instructional design principles and industry standard tools
• Build or collaborate in building and executing evaluation of solutions to assess for effectiveness and efficiencies based on agreed KPIs
  

What You Bring To The Role

• 2+ years’ experience in a similar role (e.g. Learning Technologist, Learning Specialist, project management or administrator roles)
• Demonstrated ability to successfully manage projects on-time and on-budget
• Strong interpersonal and mature communication skills (both written and oral) to interact effectively with senior management and leaders at different levels across the firm
• Strong organizational, people management and effective team player skills
• Excellent process creation and continuous improvement skills
• Exceptional written and verbal communication and organizational skills
• Demonstrated ability to prioritize issues by using clear project management principles
• A strong team orientation with the ability to work collaboratively to achieve goals
• Strong influencing, presentation, negotiation and communication skills coupled with the ability to work independently; ability to influence and negotiate through formal and informal networks
• Able to adapt quickly to changes and adjust priorities accordingly
• Knowledge and use of various authoring tools (e.g. adobe eLearning suite, lectora, captivate)
• Knowledge of industry standards, SCORM, AICC for eLearning courseware and learning systems and technology infrastructure knowledge (e.g. servers, networking, architecture, and technology standards)
  

Learn more about where a career at KPMG can take you.

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG is committed to the health and safety of our people, clients and communities. With this commitment in mind, KPMG complies with all public health mandates (provincially and/or federally, as applicable) and has implemented various safety measures, including a COVID-19 Vaccination Policy. KPMG’s COVID 19 Vaccination Policy requires all employees to be fully vaccinated if they wish to or are required to attend a KPMG office and/or other congregate settings in the course of their duties (such as client sites or third-party venues).

As this role requires occasional or consistent attendance at a KPMG office and/or congregate setting, the successful candidate must be fully vaccinated (i.e. have received all doses that are recommended by Health Canada, including any boosters) and must provide KPMG with proof of vaccination. KPMG will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment.

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

For general recruitment-related inquiries, please contact the HR Delivery Centre at cafmcdnhrsthotline@kpmg.ca.

If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at cafmcdnhrsthotline@kpmg.ca or phone 416-777-8002 or toll free 1-888-466-4778.