Customer Support Staff - Process Plant (FT)

• Promote safety in your work above all else.
• Support existing industrial installations, including process and procedure improvements.
• Communication and collaboration with the process design team, and detail engineering team.
• Ongoing operations procedure guidance and plant troubleshooting.
• Gather, analyze, and report equipment and process performance data.
• Develop operator training materials and mentor/train Customer Support operators.
• Provide onsite customer support presence at industrial plants, laboratories and supply chain partners as required.
• Participate in onsite commissioning activities of new membrane installations.
• Representing Whitefox at tradeshows and conferences.

• Bachelor’s degree in chemical engineering discipline from an accredited university.
• 1 - 3 years industry experience.
• Understand the basic principles of heat and material balance.
• Strong MS Office familiarity, MS Excel in particular.
• Basic understanding of process equipment.(pumps, heat exchangers, distillation columns, etc).
• Familiarity with ethanol production a plus.

• Open & supportive working environment.
• Ability to progress your career through different areas.
• A diverse international business with opportunity for travel.
• Competitive Compensation.
• Flexible Working & generous vacation policy.
• Health/Dental plan.
• 401K.

• Have a passion for technology and sustainability.
• Challenge themselves and others to find new ways to do things.
• Communicate with consideration.
• Appreciate everyone in the team.
• Think strategically about what’s important and the best way to get it done.
• Continue to learn, practice and adapt.
• Cultivate resilience.

This is the era of reversing the social and environmental harm caused by industrialisation. We need to redefine the relationship between sustainability and profit.We believe the future lies in solutions that increase both sustainability and profit through efficiency.Whitefox harnesses deep engineering and chemical experience with a passion for innovation and a collective commitment to achieve net zero. We want to see a world in which industrial processes deliver benefits to owners, customers and the world at large without any negative impact on the environment. Our mission is to deliver solutions that simplify and increase the efficiency of production, to reduce energy and water consumption, achieve net zero emissions and make industry more profitable.A Trusted CompanyWhitefox is a trusted, authentic partner with 20 years’ experience and a well-known reputation in the ethanol space.Driven by technologyWe are innovators and changemakers who shape technology to push boundaries and challenge conventional thinking.Proven resultsWe can show you installations where the efficiencies we provide are increasing productivity and reducing environmental impact.Net zero chemical separationOur innovative membrane technology enables top grade ethanol and other chemicals to be produced with less energy and water consumption, increasing profitability and reducing environmental impact.