Customer Service Coordinator

작업 내용

We currently have an opening for a Customer Service Coordinator to join a team in Pointe-Claire for a solid company that has been established for over 80 years and is a major player in the final wood processing industry.

You are passionate about customer service, you are dynamic and have good interpersonal skills, you are versatile and autonomous and you like to take on new challenges?

Are you currently looking for a unique career opportunity that will allow you to reach your full potential and be in contact with our customers throughout the province of Quebec and the Ottawa region?

Contact us for more information!

Advantages

• Permanent position offering a great deal of diversity
• Daytime schedule, Monday to Friday on a 40 hour/week basis
• Competitive salary, depending on experience
• Group insurance program
• Voluntary savings program (TFSA, RRSP)
• Advantageous vacation plan - 4 weeks upon hiring
• Day off for your birthday
• Social club
  
  

Responsibilities

• Represent the company in a professional manner to our clients;
• Respond to requests by phone, email or our website and if necessary direct the request to the right resources (Sales, Operations, Technical Service, Accounting);
• Create customer files, quotes, orders, work orders, invoices, products in our ERP system;
• Do daily follow-ups using our ERP system and Excel files
• Collect invoices
• Related tasks according to needs, qualifications and interest
  
  

Qualifications

• DES required: DEP or DEC an asset
• Minimum experience of 1-3 years in a similar role
• Good command of French and English, spoken and written
• Good knowledge of Word (intermediate level) and Excel (basic level)
• Excellent customer service skills
• Knowledge of ERP: Servicentre/Acomba a strong asset
  
  

Professional skills:

• Punctual
• Responsible
• Autonomous
• Good organizational skills
• Ability to set priorities
• Ability to multi-task
• Sense of initiative
• Resourceful
• Efficient
• inquisitive
  
  

Summary

Why Randstad?

There are lots of great jobs, incredible companies, and great bosses.

At Randstad, we are here to help you find the right combination for you.

If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.ca

Add me on LinkedIn:

• https://www.linkedin.com/in/sean-lynch-370492126/
  
  

To apply:

Call Sean at 514.695.3315

E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.ca

Visit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2

CLICK on the "Apply Now" button

For a complete list of all available jobs by division, visit www.randstad.ca.

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