COMMUNITY AND SOCIAL SERVICES WORKER

• College/CEGEP

• 2 years to less than 3 years

Credentials (certificates, licences, memberships, courses, etc.)

• Safe Food Handling certificate
• First Aid Certificate
• Driver’s License
• CPR Certificate

Business Equipment and Computer Applications

• Word processing software
• MS Excel
• Desktop publishing software
• MS Outlook

Additional Skills

• Administrative and office activities
• Food preparation

Weight Handling

• Up to 23 kg (50 lbs)

Work Setting

• Social service or charity agency

Specific Skills

• Obtain information and prepare reports or case histories
• Appraise clients’ needs or eligibility for specific services
• Conduct follow-up assessments
• Develop, co-ordinate and implement the delivery of specific services within the community
• Liaise with other social services agencies and health care providers involved with clients

Security and Safety

• Child abuse registry check
• Driving record check (abstract)
• Criminal record check

Transportation/Travel Information

• Own transportation
• Valid driver’s licence

Work Conditions and Physical Capabilities

• Fast-paced environment
• Physically demanding

Ability to Supervise

• 1 to 2 people

Work Location Information

• Relocation costs not covered by employer

Type of Community or Social Service

• Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
• Services for the homeless

Administrative and Coordination Skills

• Implement social programs, food and beverage, transportation, and other services

Personal Suitability

• Initiative
• Effective interpersonal skills
• Flexibility
• Team player
• Excellent oral communication
• Excellent written communication
• Client focus
• Judgement

Health benefits

• Health care plan
• Dental plan

Long term benefits

• Registered retirement savings plan (RRSP)
• Other benefits

Other benefits

• Free parking available

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• What is the highest level of study you have completed?
• Do you have previous experience in this field of employment?