Bilingual HR Service Centre Specialist

작업 내용

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The successful candidate will join our dynamic HR Employee Experience and Shared Services Team to provide exceptional first line, Tier 1, HR support for active and inactive employees, managers and HR partners. This position places you at the center of all people activity in the organization.

What will you do?

• Review and validate business process transactions in HR Systems (Workday and ADP Globalview)
• Provide excellent customer service (through multiple channels including phone, email, and case management systems)
• Use data driven insights to make decisions and improvements
• Identify opportunities for process improvement for both HR and the employee experience
  
  

What do you need to succeed?

• Bilingualism (French, English) required - immediate manager is a unilingual Anglophone outside Quebec
• Excellent oral and written communications skills
• Strong organizational skills with a detail-oriented approach
• Ability to function in a fast-paced environment while managing multiple priorities
• Ability to problem solve
• Strong aptitude for embracing new technology and the ability to simultaneously leverage multiple systems and resources
• Responsive to feedback and proactively manage personal development
• Promote an environment of teamwork to achieve common goals
  
  

Assets:

• Experience with US and/or Canada Payroll Administration
• Experience and/or education with a focus on Human Resources
• CHRP or CHRL designation and/or working towards
• Good working knowledge of Sun Life Human Resources policies and procedures
  
  

Unique Requirements:

• Occasional overtime may be required
• Some flexibility in hours of work may be required
• Will occasionally need to be in office
  
  

What’s in it for you?

• 15 vacation days per year
• Flexible Benefits from the day you join to meet the needs of you and your family
• Pension, stock, and savings programs to help build and enhance your future financial security
• A friendly, collaborative, and inclusive culture
• Being part of a dynamic team of HR and Payroll professionals, fostering a culture of inclusion, curiosity, continuous improvement, and empowerment
  
  

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

40,500/40 500 - 66,000/66 000

Job Category:

Human Resources

Posting End Date:

24/11/2022