Bar Staff/Sales Assistant/Tour Host

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Job description

Macaloney’s Island Distillery & Twa Dogs Brewery is single malt whisky-craft beer business located just minutes from downtown Victoria. Quality has been woven into the heart of our business, and we strive to produce the best possible whisky & beer, as well as world class tours. Our sales (Visitor Centre beer, whisky & swag sales) are growing significantly and we are looking to expand our ranks. If working in a booming industry on the beautiful Canadian West Coast appeals to you, we encourage you to apply.

Job Description:

As our business continues to grow, we are looking to hire more staff in our Visitor Centre/Taproom. Visitor Centre Sales Assistants/Tour Guides are responsible for sales in our bar & retail gift shop. They will also be responsible for taking groups on a guided tour of our production area. Being able to learn and retain knowledge of how whisky and beer is made is essential. As direct sales to guests are an important revenue stream for the Macaloney’s Island Distillery and Twa Dogs Brewery, excellent customer service and organizational skills are imperative. Presenting a fun, confident, welcoming and helpful outlook is critical for this position. Visitor Centre Sales Assistants/Tour Guides report to the Visitor Centre Manager. We looking for a full time hire

Responsibilities:

• Promote and up-sell the Distillery’s products to guests

• Serve customers alcoholic beverages at the bar and tasting areas

• Process payments and operate a cash register

• Diligently re-stock product to maintain a wide retail selection for customers and create a professional looking gift shop

• Conduct guided tours of our facility.

• Assist in the daily opening and closing of the distillery according to scheduled shift

• Help assemble promotions and displays within the visitor centre/gift shop

• Keep watch for potential shoplifters

• Answer customer questions regarding both our products and the brewing and distilling process while also suggesting merchandise in a professional way.

• Assist in production when needed.

Skills / Requirements:

• Confident, friendly, outgoing & engaging personality

• Strong work ethic and a passion for customer service and business success

• Comfortable presenting to groups

• Willingness to develop a working knowledge of beer and whisky production & tastings

• Flexible schedule

• Attaining a ‘Serve it right’ certificate will be required for employment

• Fluent in English, other languages would be an asset

• Previous retail experience would be an asset

Start Date:ASAP

Generous monthly beer allowance

How To Apply:

Qualified applicants are encouraged to apply in confidence to this job posting with a cover letter and resume. We thank all applicants who apply; however only those selected for consideration will be contacted.

Job Types: Full-time, Part-time
Part-time hours: 37.5 per week

Salary: $15.65-$22.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off
• Profit sharing

Day range:

• Weekend availability

Food industry setting:

• Bar

Shift:

• 8 hour shift
• Afternoon shift
• Day shift

Work Location: In person