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2021 Field Service Engineer, Experienced - Vancouver, BC Canada
전망: 186
갱신일: 07-05-2024
위치: North Vancouver British Columbia
범주: IT-소프트웨어
산업: Building Materials Consumer Electronics Electrical Electronic Manufacturing
직업 종류: Full-time
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작업 내용
DivisionCustomer/Sales Support and Services
Commission, Troubleshoot and Service the most advanced lighting control systems
Lutron Electronics Co., Inc. has immediate openings for Field Service Engineers in Vancouver, BC Canada. A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting and setting up complex systems, and have a passion for learning new technology.
In this position, you would be a key part of our expanding Field Service team, as the Lutron expert at customer sites e nsuring that our advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of our customer-focused business model as customers are the foundation of our business. Build your career in an innovative, growing company by developing a working knowledge of Lutron systems and supporting our customers.
Responsibilities
- Deliver exemplary customer service to Lutron customers in the field
- Become proficient in servicing all Lutron Systems while following field service procedures
- Troubleshoot and repair Lutron commercial system installations
- Coordinate with on-site contractors and facility managers to ensure proper system installation
- Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
- Work independently from your home office to accommodate the ever changing needs and priorities of our customers
- Serve as a technical expert for legacy systems and products
- Stay aligned to Lutron’s culture and values
- Be passionate
- Be flexible and adaptable to changing markets
- Be an innovative thinker
- Be customer focused
- Be ethical
- 2 or 4 year college degree, technical school degree, or related experience
- Strong Customer Service Skills
- Willingness to travel a minimum of 30% of the time, market dependent
- Occasional international travel is required
- Work from a home office
- 3-10 years work experience in electro-mechanical or related field
- Experience with troubleshooting electrical systems
- The ability to professionally interface with a wide range of customers from contractors to specifiers
- Proficient in computer operation skills, including file management, Outlook/Skype and other interpersonal communication software, web navigation, and Microsoft-based productivity software. Computer networking experience a plus
- Highly organized and accustomed to a fast-paced work schedule
- The ability to work independently with minimal supervision
- Valid driver’s license.
- Must be able to pass background checks and drug screens, as required
- Bi-lingual (English/French) a plus.
Lutron offers a competitive compensation and benefits package and a dynamic and professional work environment. We also offer continued growth through increased job responsibilities, courses offered through Lutron University and advancement opportunities. For more information, view our website at www.lutron.com . EOE/AA.
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마감 시간: 21-06-2024
무료 후보 신청 클릭
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