Waste Collections/Parks Bylaw Officer

About the City of Hamilton

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

JOB POSTING

JOB ID #: 18279

Waste Collections/Parks Bylaw Officecr
Public Works
Waste Management Division
1579 Burlington Street East

NUMBER OF VACANCIES: 1 Part-Time Temporary

UNION/NON-UNION: CUPE Local 5167 Inside

HOURS Of WORK: 0-24 per week

Job Description ID #: 7203

Vaccine Verification –As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.

SUMMARY OF DUTIES

Reports to the Supervisor of Customer Service, Waste Collections. Investigates and enforces City of Hamilton Solid Waste Bylaw and Parks Bylaw. Reviews, investigates and resolves related inquiries and complaints.

GENERAL DUTIES

Investigates and enforces City of Hamilton Solid Waste Bylaw and Parks Bylaw by:

• Investigating and analyzing assigned inquiries/complaints to determine if it indicates a potential/actual violation;
• Investigating observed by-law related issues and/or actual/potential violations to proactively enforce by-law requirements;
• Utilizing policy/procedure to interpret and apply the appropriate by-law to ensure enforcement/compliance;
• Taking appropriate action based on investigative results and policies and procedures including issuing orders, tickets and summonses;
• Identifying and making recommendations for management approval where enforcement includes consideration of other relevant factors such as evidence presented, history and timeframe for compliance;
• Completing written and/or verbal reports and correspondence;
• Contacting and/or liaising with other regulatory agencies or bodies such as the Ministry of the Environment and/or other departments to affect a resolution, to report issues outside the City’s jurisdiction and/or to clarify enforcement related policy/procedure;
• Inputting and retrieving complaint and inspections related data;
• Maintaining paper and computerized records for investigations, interviews and inspections such as investigations notebook;
• Preparing, collecting and giving evidence in court or at an APS hearing

Reviews, investigates and resolves assigned by-law inquiries and complaints from the public, other departments, supervisory staff and outside agencies/individuals.

Provides feedback on by-law amendments and/or policy/procedural changes.

Operates equipment such as a two-way radio, cell phone, computer, digital camera and basic tools and accessories to ensure the complete and accurate reflection of inspection reports and evidence.

Drives a vehicle to complete investigations/inspections and attends other agencies, offices and court. Must work in a variety of conditions including inclement weather, dust, dirt etc.
Must wear a uniform.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned which are directly related to the major responsibilities of the job.

QUALIFICATIONS

1. Previous law enforcement experience or completion of relevant education such as Protection, Security and Investigation administration or Police Foundations.

2. The ability to interpret and apply legislation.

3. Training in mediation or dispute resolution.

4. Demonstrated ability to communicate effectively with the public, peers, supervisory staff, other departments and other agencies, both verbally and in written form, in responding to inquiries and/or complaints.

5. The ability to act in a confident and professional manner under stressful situations, including providing evidence in court, and responds promptly to customer needs.

6. Demonstrated ability to conduct investigations/inspections including the preparation of written reports, briefs, evidence and other related documents and correspondence.

7. Demonstrated experience in a computerized environment. Must have basic level computer skills in Microsoft Word, Excel & Outlook. Previous experience with database management software such as HANSEN would be an asset.

8. Successful completion of the Municipal Law Enforcement Officer’s Association’s Foundations and Advance courses would be an asset.

NOTE 1:
Must possess and maintain a valid Class "G" Driver’s License in the Province of Ontario and a point-free driving record and/or record found satisfactory to the City of Hamilton and proof thereof is required after hire.

NOTE 2:
As a condition of employment, the successful candidate(s) will be required to obtain a satisfactory Criminal Reference Check at their own expense, prior to beginning work in this position.

NOTE 3:
Rotating shift work, including days, afternoons, nights and weekend work.