Site Supervisor - Edmonton

Site Supervisor - Edmonton

Summary:

The Site Supervisor is responsible for overseeing the work activities of employees, for identifying and reporting any problems which could have an impact on the company’s service delivery, and for fostering a safe and energetic work environment. Responsibilities of this role include maintaining a safe and secure environment for staff, customers, building tenants and contractors. The Site Supervisor will work closely with the Client Service Manager to ensure that the day-to-day operations of the site are running smoothly.

Responsibilities:

• Ensure site policies and procedures are adhered to
• Assist the Client Service Manager with security evaluations and risk assessments, while giving appropriate recommendations to the client to maintain site safety
• Ensure all employees on site receive adequate and sufficient information to commence duties on site
• Monitor, identify, and report any health and safety deficiencies on site, instructing staff in safe work practices
• Ensure new Guards have read and signed the required acknowledgement for the Site Orders, the Security Guard Manual, and the OH&S Manual
• Ensure new employee’s Orientation Check List is completed within the allotted time frame
• Provide continued and adequate training to all team members as it relates to the duties and responsibilities of the position
• Monitor and identify any staff training or disciplinary issues that arise, bringing them to the attention of the Client Service Manager
• Provide constructive feedback and suggestions to the Client Service Manager concerning any relevant staff issues
• Ensure all email inquiries, requests, etc. are attended to in a timely manner
• Support all staff to ensure their needs and concerns are addressed appropriately
• Assist Management with regular staff evaluations
• Communicate appropriate information so any outstanding issues can be resolved
• Ensure that all services provided by site staff are delivered as per clients request
• Monitor daily and nightly incident reports, records and logs are completed and filed as required
• Ensure all daily, weekly and monthly reports, records and logs are completed and filed as required
• Ensure that all services provided comply with Paladin Code of Ethics and Policy and Procedure Manual
• Foster good relations with local law enforcement organizations and participate in joint programs designated to reduce crime
• Help in the review of incident reports generated by the front line staff

Requirements:

• Hold a valid security license
• Five years security experience with escalation of duties including supervisory experience
• Employment with Paladin for over one year is an asset
• Computer literate and able to easily assimilate knowledge of site systems
• Proven organizational and management experience
• Excellent communication skills, both written and verbal
• Strong knowledge of the security functions and requirements at the site
• Dependable and professional in all job functions
• Able to display objectivity and sound judgement
• Able to coach and mentor others by knowledge and experience
• Willingness to assist with a self-starter attitude
• High School Diploma or GED

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.