server - food and beverage services

Food and Beverage Serving Skills

• Advise on menu selections
• Serve food and beverages
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Prepare and serve specialty food at customers’ tables
• Take orders and relay to kitchen and bar staff
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages

Credentials (certificates, licences, memberships, courses, etc.)

• Workplace Hazardous Materials Information System (WHMIS) Certificate
• Safe Food Handling certificate
• Smart Serve

Business Equipment and Computer Applications

• Point of sale system

Additional Skills

• Address customers’ complaints or concerns
• Enforce provincial/territorial liquor legislation and regulations
• Clear and clean tables, trays and chairs
• Balance cash and record sales
• Must be of legal age to mix and serve alcoholic beverages
• Provide customer service
• Assist clients/guests with special needs

Weight Handling

• Up to 23 kg (50 lbs)

Work Setting

• Restaurant

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal Suitability

• Initiative
• Effective interpersonal skills
• Flexibility
• Team player
• Excellent oral communication
• Client focus
• Reliability
• Organized

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• Are you available for the advertised start date?