server - food and beverage services

Food and Beverage Serving Skills

• Advise on menu selections
• Serve food and beverages
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe and advise on wine selection
• Describe menu items including daily specials for customers
• Take orders and relay to kitchen and bar staff
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages

Credentials (certificates, licences, memberships, courses, etc.)

• Workplace Hazardous Materials Information System (WHMIS) Certificate
• Safe Food Handling certificate

Business Equipment and Computer Applications

• SQuirreL

Additional Skills

• Address customers’ complaints or concerns
• Enforce provincial/territorial liquor legislation and regulations
• Clear and clean tables, trays and chairs
• Balance cash and record sales
• Must be of legal age to mix and serve alcoholic beverages
• Provide customer service

Work Setting

• Restaurant

Transportation/Travel Information

• Own transportation

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Bending, crouching, kneeling

Personal Suitability

• Initiative
• Effective interpersonal skills
• Flexibility
• Team player
• Excellent oral communication
• Reliability
• Organized