Senior Program/ Client Manager

仕事内容

About Us

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That’s why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer.

We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That colouring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward.

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Primary Responsibilities

HDR is seeking an experienced and motivated leader for its Canadian and Alaskan Mining Practice who has an interest in expanding their career across all facets of the business and a broad range of services. This position is a key role for our Mining Practice growth, responsible for strategic direction, program management and building a local team to support business development activities, and to provide project management and technical expertise, for a diverse set of mining clients and services across Canada and Alaska. The long-term vision for this role is to build a team that will serve HDR’s mining clients globally.

As the Mining Practice in Canada begins to take shape, the role will include responsibility for overall technical excellence, including coaching and career development of the team; maintenance and implementation of industry best practices; building HDR’s reputation for technical excellence and thought leadership.

The successful candidate will develop and implement a growth strategy; build long term relationships with mining clients; prioritize and seek out specific project opportunities; manage proposal efforts with the support of HDR’s Canada Marketing group; organize and direct HDR’s involvement in professional associations, conferences, and social media to support the development of HDR’s mining practice brand; and identify and recruit talent to build a team. For key clients or complex projects, the candidate will also serve as Project Manager to ensure successful delivery of the project.

The candidate will work collaboratively with the US and international mining and cross-sector teams, teaming partners, and other business groups within HDR to provide solutions that meet regional regulatory requirements and to deliver world class services to our clients with complex mine development, permitting, sustainability or operational needs.

Specific Duties Include

• Mining Practice program management for Canada and Alaska, including participation in business planning, client development, resource management, and quality management.
• Lead, direct, develop and market program management pursuits that deal with conceptualization without design
• Develop new clients, enhance our position with existing clients and add to our long-term strategy in the market
• Assist regional and national leadership in growing program
• Provide technical leadership/project management to ensure projects have appropriate staff and that a quality program is implemented as designed
• Oversee development, maintenance and delivery of technologies and services to clients
• Develop and apply processes and tools to ensure cost-effective application of technologies and services
• Identify emerging technologies needed to be competitive in future
• Work closely with marketing and regional staff to identify needs to meet market drivers and/or create new markets
• Maximize program profitability
• Ensure execution of business development activities including client service systems and relationships to achieve overall objectives
• Take responsibility for strategic clients and projects, long-term systems and resource allocation
• Develop and promote strong client relationships and marketing of all services to meet client needs
• Support client marketing, project pursuit teams and business practice groups in the marketing of new services and clients, all within established goals and objectives of business group and HDR as a whole
• Builds and supervises a local team of engineers and designers and provides oversight of workload, quality, utilization, training, and performing annual performance reviews of team members.
• Collaborates with HDR operations leaders, project managers, and project teams to leverage staff for engineering execution to deliver world class quality in design and construction support of mining projects.
• Supports HDR Business Groups to deliver complex mining solutions for clients.
• Develops relationships and agreements with regional teaming partners, as required, to support regulatory approvals and/or licensure requirements of projects.
• Manages projects, including scope and/or proposal development, project team development and assignment, project execution, quality reviews, project closeout, and quality control, schedule, and budget management.
  

Required Qualifications

• Bachelor’s degree in Mining Engineering or Geology, or similar combination of relevant education and experience.
• Professional Engineer designation in Canada. Equivalent professional designation in another country is acceptable, but candidate will be expected to obtain professional designation in Canada.
• 10+ years of mining or geological experience, preferably in consulting, including prior project and/or program management experience. Candidate must be comfortable acting as the qualified person for the preparation of Preliminary Economic Assessments, Pre-Feasibility Studies, Feasibility Studies, and other technical reporting requirements of NI 43-101.
• Strong leadership and staff management skills, and program management experience with multiple remote teams preferred.
• Understands contractual risk and mitigation strategies in applicable delivery models.
• Risk identification and management experience with regulatory approvals and design.
• Proven experience managing projects, completing feasibility studies and alternatives analysis, design, performing site inspections, managing client relationships, proposal development, and business development.
• Strong marketing and business development skills in addition to contacts/relationships in the mining sector
• Ability to support multiple complex and time sensitive projects effectively
• Identify and resolve issues effectively and efficiently
• Ability to grasp big picture concepts while recognizing details that are important
• Able to work under and meet tight deadlines
• Ability to interact with design and construction teams in a positive and proactive manner
• Self-starter with excellent writing and communication skills.
• Strong conceptual, organizational, problem solving, and collaboration skills; ability to work independently and as part of a team.
• An attitude and commitment to be an active participant of our employee-owned culture is a must.
• Proficient with Microsoft Office and conferencing platforms (Zoom, WebEx, Google Hangouts, Teams, etc.).
• Position requires travel within North America
  

Why HDR

At HDR, we know work isn’t only about who you work for; it’s also about what you do and how you do it. Led by the strength of our values and a culture shaped by employee ownership, we network with each other, build on each other’s contributions, and collaborate together to make great things possible. When you join HDR, we give you license to do the same. We help you take charge of your career, giving you multiple growth opportunities along the way. We embrace diversity and pride ourselves on setting the tone for an inclusive environment so you can bring your genuine, best-version of yourself to the work every day. This helps us to offer the greatest solutions to our clients and the communities they serve.

Primary Location

Canada-British Columbia-Vancouver

Other Locations

Canada-British Columbia-Penticton, Canada-British Columbia-Victoria, Canada-Ontario-London, Canada-Ontario-Kingston, Canada-Ontario-Richmond Hill, Canada-Alberta-Calgary, Canada-Newfoundland-Corner Brook, Canada-Ontario-Ottawa, Canada-Ontario-Toronto

Industry

Mining

Schedule

Full-time

Employee Status

Regular

BusinessClass

Geosciences

Job Posting

Sep 18, 2021

At HDR, we are committed to the principles of employment equity in all of our offices. USA: We are an Affirmative Action and Equal Opportunity Employer. We consider all qualified candidates regardless of minority, veteran, disability, sexual orientation, gender, gender identity or any other status protected by law. CANADA: We welcome applications from all qualified individuals. AUSTRALIA: We consider all qualified candidates regardless of gender, ethnicity, country of birth, political or religious affiliation, health status, or any other status protected by law.

Health and safety is also our priority. For some positions, you may be required to provide drug and alcohol testing, before or during employment, based on our Drug Testing and Drug Free Workplace Policy. If you are required to drive for us, we require a valid driver’s license and compliance with our vehicle policy.