Quality Assurance Specialist, Intermediate

仕事内容

One position available on our product team at our Kitchener or Toronto, ON office

Work location options
PEER Group is based in Kitchener, and is in the process of setting up an office in Toronto. This opportunity will support an employee’s preference to work permanently from the Kitchener or Toronto location. Our employees work in a hybrid model where they spend up to half their time working from home, and the other half (or more if preferred) working in the office on “team days” (two days one week, three days the next week, alternating).
For the Toronto office, while we are solidifying our plans, you will work from home four days per week and come into the Kitchener office one day a week. When the Toronto location opens you will work in a hybrid model from the Toronto office, the same way it works in our Kitchener office, or more days in the office if you prefer.
When we’re in the office we collaborate knowing that our surroundings are cleaned vigorously every day, and there are spacious private cubicles to give us the physical distance needed to feel comfortable. We consider everyone’s situation based on their health, family obligations, the business needs, and Government mandates for working from home.

The role
Delivering excellent software products, on schedule, is our commitment to our valued customers. Our QA teams help build customer trust by ensuring that our software meets their needs and exceeds their expectations, and that timely help is available if needed. We want to hire people who can be dedicated to the Quality Assurance and Support of our software products.
As a member of the product QA team, you will be integrated into the engineering team and entrusted to work on specific product releases while also supporting our customers. Following PEER Group’s quality assurance processes, you will develop User Stories, test plans, automation tests, and execute automated and manual testing to create high-quality software deliverables. You will have the unique opportunity to work directly with our customers. Sharing in the expertise of others and building your own product knowledge you will help new and existing customers troubleshoot and solve their most complex questions.

What’s the challenge?

• Write, review, analyze, and provide feedback on feature User Stories.
• Define acceptance criteria for User Stories.
• Design and write test plans and test cases to ensure that software delivers the required functionality while meeting defined standards.
• Develop, review, and update automated tests for edge cases.
• Maintain and advance code for simulators to test our software.
• Perform automated and manual functional, integration, regression, user acceptance, and performance/load testing.
• Write SQL queries and analyze results.
• Report software defects, with reproduction steps, in a clear and consistently documented manner using PEER’s testing tools and procedures.
• Work as a product team member to produce software deliverables according to requirements and planned timelines.
• Triage and log customer reported questions and issues, and work with the rest of the Engineering Team to provide timely and successful resolution.
• Learn about PEER Group’s products, the Semiconductor automation standards, and customer solutions. Collaborate extensively with your team, customers, and management.
• Occasional travel is required for integration support and testing.

What do you need to bring with you?
Education

• Post-secondary education in a technical or scientific field that has required you to do some programming (Engineering, Systems Design, Computer Engineering, Computer Science, Physics, etc…).

Experience

• 3-4 years of work experience in a testing role.
• Working software design and development knowledge.
• Proven ability to write thorough test plans and test cases.
• Proven ability to write automation tests in C#.
• Proven ability in quality measurement and reporting.
• Demonstrated ability to learn new technologies quickly.
• Ability to analyze log files to trace bugs as part of the QA process.
• Dedication to working within project deadlines and facilitating successful completion of projects on schedule.
• Experience with Agile, User Story writing, and defining acceptance criteria.
• Practical experience with software branches, integrating code, and performing code reviews.
• Demonstrated customer service skills – empathetic, active listening skills, creates rapport quickly.
• Practical experience using MS Excel, Word, Project and PowerPoint.

Ability

• Outstanding attention to detail.
• Critical thinking skills.
• Communicating with confidence.
• Solid analytical skills.
• Talent for breaking things.
• Devise unanticipated scenarios from software requirements capable of challenging even the best-developed software.
• Demonstrated organizational skills and enthusiastic commitment to following processes.
• Problem-solving skills like lateral thinking, initiative, logical reasoning and persistence.
• Estimating, prioritizing, planning and coordinating testing activities via test plans and task updates.
• Strong skills in written and spoken English – ability to listen and communicate ideas clearly and effectively.

Teamwork
You want to work with a great team of people – lots of drive, lots of respect and lots of learning. You’re ready to get started – all you need is a challenging job and a great mentor.

Time to shine
No one would accuse you of being shy. When you have an important opinion, you share it with the group. Why sit on a good idea when you could see it happen? You’re ready to bring your brand of creativity, collaboration and inspiration to the workplace.

Breaking it to make it better
You can code. You may have gone to school thinking that you would be a developer – and then you tried QA. You like to break things and apply your ingenuity to make software behave in unexpected ways. You take personal pride and responsibility for delivering high-quality software.

Strategic focus
You know that most good things that lead to customer satisfaction happen as a result of a carefully managed plan: requirements gathering, sharing of information, commitment to a clear goal, solid development and testing processes, coordinating and communicating the plan for delivery and acceptance.
Come and work in an environment where professionals have a chance to become experts; where you work in a small company environment, but deal in the big leagues. Come to PEER Group.

How to apply?

• Submit your resume and cover letter
• If possible, include publicly accessible links to your portfolio, and GitHub
• If source code is not available, please provide attachments as PDF or Word formats

We realize that different software shops use different tech – If you have strength in similar tech to what we listed, you’ll still be considered!

To learn more about how to apply and other opportunities at PEER Group, please visit our careers section.

We appreciate the interest of all applicants however, only those chosen to advance further in the recruitment process will be contacted.

Why join PEER?

• Hybrid work from home arrangements, with up to 50% at home.
• Work in an atmosphere filled with challenges, fun and food!
• We have mentors who are willing to provide coaching and answer your questions or point you in the right direction, plus an orientation plan with the tools and skills you need to create the career trajectory you desire.
• Profit sharing and full disclosure Communications Meetings.
• We recognize the great people we grow by promoting from within.
• We like flex hours!
• We give to the community by raising a lot of money for local charities which our CEO matches!
• Education opportunities large (academic programs) and small (online subscriptions) plus support for professional memberships (e.g. P.Eng).
• We have a referral program that offers a CASH incentive when your referral is hired and again a year later if you are both still with us.
• Workstations that provide ergonomic comfort and cube walls for times when we have to concentrate, plus whiteboards for when we need to collaborate.

About PEER Group

PEER Group is headquartered in Kitchener-Waterloo, Ontario, Canada, with an office in Dresden, Germany. A privately-held company, PEER Group currently employs over 200 people worldwide.

Smart manufacturing starts with factory automation software

PEER Group® provides the largest portfolio of factory automation software products and services to high-volume manufacturers and equipment makers in the semiconductor, photovoltaics (PV), and electronics industries. We help lower the cost of automation for our customers by solving their most challenging equipment automation, data management, and process control problems.

We are an equal opportunity employer. Employment decisions are made on the basis of ability, qualifications, and performance. We welcome inquiries from everyone and celebrate diversity in our workplace. We embrace our differences in age, ancestry, citizenship, ethnic origin, place of origin, creed, family status, marital status, disability, record of offences, sex, gender identity and expression, and sexual orientation.

If you require accommodation in completing the application process pleasecall HR at 519 749 9554. If you are contacted regarding this position, please advise HR of accommodation measures you may require during our interview process. Of course, we will address these matters with respect and confidentiality.

No agencies please.

Job Types: Full-time, Permanent

Additional pay:

• Bonus pay

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Profit sharing
• Tuition reimbursement
• Vision care
• Wellness program
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

COVID-19 considerations:
To keep our employees safe, we use electronic self-screening and Rapid Antigen Testing. Our cubicles provide distance and barriers for protection. We have increased the cleaning frequency and our HVAC system has MERV13 filtering and UV light disinfection.

Application question(s):

• Are you willing to commute to and from our Kitchener, Ontario or Toronto, Ontario office location at least 50% of the time (i.e. two days one week, three days the next week, an so on)?
• Are you legally authorized to work in Canada without employer sponsorship?
• How many years of work experience do you have using C#?
• How many years of work experience do you have using SQL?
• How many years of work experience do you have using .NET?