Program Coordinator, Niche Markets

仕事内容

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Chicken Farmers of Ontario’s (CFO) staff associates are critical to CFO’s success in providing high-quality, high-impact solutions to Ontario’s chicken farmers, industry value chain stakeholders and Ontario consumers.

The Ontario chicken industry is one of the most successful supply-managed industries in the country and accounts for over $5.0 billion in overall economic activity in the province.

CFO has a long-standing strategy of rewarding talent and experience which has been designed to attract, retain, and motivate high performers and strategic thinkers. At CFO, staff associates work collaboratively enjoying competitive wages and benefits while immersed in a sustainable culture that stimulates leadership, accountability, excellence, collaboration, and innovation.

CFO is leading positive change and building value as Canada’s premier provider of trusted, family-farmed, safe high-quality chicken. Representing over 1,300 family farmers in the province, CFO is responsible for a growing, profitable, and sustainable chicken industry.

The chicken business is growing, and so is Chicken Farmers of Ontario!

Program Coordinator, Niche Markets

Reporting to the Manager, Niche Markets, the Chicken Farmers of Ontario (CFO) Program Coordinator, Niche Markets serves the Specialty Breeds, Kosher, Organic, Artisanal, Local Niche and Family Food Growers.

Key Accountabilities

Program Administration & Data Analysis: Administer applications, allotment, produce/monitor production and sales data in all programs to track production and sales progress, and generate necessary reports and conduct analysis for business insights:

• Develop and maintain Specialty production data including grower and processor volumes, compare with sales data and derive insights for allotment guidance

• Administer Specialty annual allotment, CFC allotment, reconciliation and SAP requirements

• Administer Artisanal program through all stages from application, approval, acceptance to invoice, production, and reconciliation; educate and coach license holders on the process as needed

• Properly document all required documentation in different platforms (CRM, SharePoint) Maintain and clean program/business unit specific data set and renew/update as needed

• Administers programs dynamics including CFO connects portal, farmer-member profiles (maintain and update as needed); support CFO connects inquiries as needed

• Coordinate in CFC request including audits and monthly reports

Farmer Business Services:

The role requires contact with farmers providing assistance with their business with CFO and will be responsible for a variety of analytical, administrative duties.

• Provide customer support to growers, broker dealers & processors, properly document and update processes to ensure it is user friendly and provide training when needed

• Complete and submit farmer forms including flock placement, vaccine/medication, marketing information, flock information reporting forms and feed data

• Proactively manage farmer’s reporting requirements and deadlines to ensure timely completion and to avoid any associated penalties

• Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades.

Qualification required

• University degree in Business Administration. Minimum 5+ years of progressive experience in a business administration with sales and marketing knowledge.

• Sound understanding of business administration and data analysis, ability to use analytical tools and statistical methods for forecasting and gaining insights

• Ability to discern relevant information to make effective and timely decisions regarding stakeholder inquiries

• Proven ability to work independently, take initiative and prioritize among competing agendas

• Work cooperatively and effectively with others as needed and focus on ‘what contribution can I make’ to help the team achieve. Has a can-do approach and participate actively in the group’s activities to help foster a positive team environment

• Ability to take personal ownership and responsibility for the quality and timeliness of work commitments. Follow organizational guidelines and ensure the required results are achieved.

• Ability to work with the use of technology within the organization, utilizing standard tools as well as those required in Niche area(s).

o Advanced MS Office app – primarily Excel, PowerPoint, Word, Outlook

o Experience with SAP CRM

o Power BI and Power Automate considered an asset

NATURE AND SCOPE:

• Interpersonal Skills: internally, communicates/collaborates with various departments to complete deliverables effectively; externally, maintains a professional relationship with different stakeholders including farmers, processors, hatcheries, and broker-dealers, among other stakeholders.

• Physical and Sensory Demands: Moderate demands typical of a position operating within an office environment.

• Working Environment: Exposed to stress and pressure associated with delivering an increase in sector growth and understanding decision impact across business functions within a regulatory framework