Program Coordinator, CPD

Date Posted:07/27/2022
Req ID: 26205
Faculty/Division: Faculty of Nursing
Department: Lawrence S. Bloomberg Faculty of Nursing
Campus: St. George (Downtown Toronto)
Position Number: 00052436

Description:

About us:

The University of Toronto’s Lawrence S. Bloomberg Faculty of Nursing ranks among the premier nursing programs in the world and is a global leader in ground-breaking research and education.

Your opportunity:

The Centre for Professional Development (CPD) at the Lawrence S. Bloomberg Faculty of Nursing is engaged in developing and delivering courses to professional nurses as part of a larger program of continuing professional nursing education and life-long professional growth

Under the general direction of the Executive Director, CPD, and functional direction of the Chief Administrative Officer, the successful incumbent will be providing support to both the Centre for Professional Development (80%) and student services (20%). The incumbent will undertake a broad range of activities including providing administrative and technical support to CPD’s, instructors, courses and certificate programs, along with providing general administrative support to student services including supporting admissions processes and inquiries.

Your responsibilities will include:

• 
  Resolving minor complaints within the scope of the role and referring larger issues when appropriate
• Determining logistical details and activities for events and/or programming
• Coordinating the preparation and distribution of program and/or course material
• Maintaining information on digital platforms and/or printed materials
• Developing and maintaining a dashboard for quick access to key performance indicators
• Generating reports
• Providing detailed information to students on program and/or course requirements
• Balancing financial transactions against sales on a regular basis

Essential Qualifications:

• 
  Bachelor’s Degree or acceptable combination of equivalent experience
• Minimum two years of experience in a program support and administrative role, in an academic environment working with students and/or in a continuing education/professional development environment
• Experience identifying and resolving technical issues for staff
• Experience with cost and revenue tracking and preparation of financial projections
• Experience with event coordination
• Experience with committee support, including minute-taking
• Demonstrated experience editing and revising course material and updating course documents and resources
• Excellent communication (oral and written) skills, including editing and proofreading skills
• Strong interpersonal and customer service skills
• Demonstrated organizational and time management skills
• High level of proficiency with MS Office, including Word, Excel, PowerPoint, Outlook, etc.
• Experience with web and print publishing
• Skill with webcasting and audio-visual equipment

To besuccessful in this role you will be:

• 
  Accountable
• Motivated self-learner
• Organized
• Possess a positive attitude
• Proactive
• Team player

Closing Date: 08/05/2022, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 09 - $60,006 with an annual step progression to a maximum of $76,739. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Recruiter: Grace Joo

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.