Parts Department Advisor

仕事内容

Gemini Motors has an immediate opening for a Parts Advisor to join our team . You will play a crucial role in terms of the customer experience by creating an "uncommon" parts and accessories experience to both our internal and external customers!

Responsibilities

• Selling parts to customers over the retail counter, through the service department, over the telephone or by email
• Establish rapport with wholesale and retail customers in person and on the phone.
• Provide price quotes and other related parts information via the telephone or email
• Provide technicians at the service shop counter with parts accurately and efficiently to ensure they have all the required parts for the repair
• Retrieve parts from stock if available or by ordering from manufacturer and aftermarket vendors
• Assist in parts ordering, stocking, returns and maintaining all parts inventory
• Review files regularly to keep track of back orders and return-to-vendor items
• Assist in other areas of Parts Department as required such as shipping and receiving
• Assist the Parts Manager in resolving discrepancies between the computer inventory and the parts available in the dealership.
• Maintain a safe, clean and organized parts room and area

Qualifications

• Previous experience in an automotive dealership parts department role is an asset
• Post-secondary education an asset or equivalent related experience
• Proven computer and analytical skills.
• Experience with PBS is considered an asset
• Quick learner with a technical/mechanical aptitude
• Knowledge of parts inventory and business management
• Able to prioritize and multi-task effectively
• Strong communication, interpersonal and relationship building skills
• Exceptional customer service skills with the desire to exceed customer expectations
• Valid Ontario Driver’s License

Salary: $18-$20.00 per hour based on experience

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• Monday to Friday 7:30am - 5pm (order receiving days are a slightly earlier start)

We thank all applicants for their interest however only qualified candidates will be contacted.