Operational Care Representative, Customs (Midnight Shift)

We are looking to hire a Customs Operational Care Coordinator for our branch office located in Windsor, Ontario. This role is to cover the midnight shift, (Tue - Sat , from 12:00a.m. to 08:00a.m.)

Your Role

This role will be working closely with Canada Customs, for clearances of import shipments for Road, Sea and Air.

Your Responsibilities

Responsible for Single Window Clearances
Audit commercial documents, apply harmonized tariff schedule code for accurate duty assessment and ensure all federal requirements are met.
Review documentation and assess for accuracy, verify country of origin/export, verify import of record, terms of sale and value, and ensure that compliance and federal regulation requirements are achieved.
Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
All other task as assigned by supervisor and or manager.
Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account.
Ensure all, Cadex and Cargo Wise warnings are actioned in a timely manner
Read and follow client notes, SOP as well as any updates necessary to process in a timely and compliant manner.
Make the Customer Care representative aware of any occurrences that may prevent the compliant release of any goods.

Your Skills and Experiences

Professional experience required
2 + years industry experience in Freight Forwarding and or Transportation including Canada / U.S trans-border movements.

Knowledge required:
Knowledge of Single Window clearances required
Knowledge of Customs processing for entries into Canada.

Education required:
Diploma/Degree in international Business, Logistics, or a related field is preferred.
Professional accreditation (CIFFA, CITT), P.log) is considered and asset.

Skills required
Intermediate computer skills in Microsoft office (Excel, Word).
Strong organization skills, time management, attention to detail and accuracy required.
Excellent communication skills in English (verbal and written).
Ability to be proactive in solving problems with minimal supervision.
Able to thrive in a high-energy, fast moving environment·

This job is not eligible for international relocation support or work permit sponsorship.
Kuehne+Nagel Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.