MANAGER, PERFORMANCE MEASUREMENT, MONITORING AND REPORTING

ATTENTION STRATEGIC LEADERS

Are you a strong, innovative professional who is seeking a challenging and rewarding role to lead a diverse, dynamic and multi-disciplined team of professionals dedicated to improving transparency, accountability and public trust in an ever-changing environment.

Here is an opportunity to be part of an organization responsible for establishing Canada’s first Inspectorate of Policing; one that is committed to a holistic, people-centred approach to promote excellence and equity in policing, working respectfully and professionally to support those responsible for the delivery of policing in Ontario.

About the Inspectorate of Policing
The Inspectorate of Policing (IOP) is a new division, established to meet the legislative mandate of the Inspector General of Policing under the Community Safety and Policing Act, 2019 (CSPA). The IOP will monitor, advise, conduct inspections and investigate complaints with respect to the delivery of policing and compliance with the CSPA and its regulations, as well as investigate complaints related to board member misconduct. The Centre for Data intelligence and Innovation (CDII) will lead data analytics and modelling to identify trends and/or issues for action. Additionally, the CDII will lead research, evaluation and reporting in collaboration with the community and experts to monitor and measure the delivery of policing in Ontario and foster transparent and accountable policing.

The Ontario Public Service (OPS) Leadership Behaviours defines what it means to be a leader by the following expected attributes and behavioural competencies:

• We are responsible for being a leader by demonstrating authenticity, accountability and courage.
• We are innovative for the future by embracing positive disruption, a future mindset and by developing each other, every day.
• We are collaborative by leading with a common purpose, being inclusive and driving people centered outcomes.

OPS commitment to diversity, inclusion, accessibility and anti-racism
The OPS is an innovative, responsive, and accountable public service that works hard to be diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable. Diversifying leadership teams is a top OPS priority with the goal to achieve parity with the Ontario labour force by 2025 for the most underrepresented groups (Indigenous, racialized and persons with disabilities) in leadership positions.

To advance this goal, the OPS is collecting socio-demographic information that will help to address potential barriers and achieve equity in hiring. You are requested to complete the voluntary survey and contribute to building a more diverse, anti-racist, inclusive and accessible OPS.

The OPS invites all interested individuals to apply and encourages applications from Indigenous and racialized individuals, and persons with disabilities.

Visit theOPS Anti-Racism Policy and theOPS Diversity and Inclusion Blueprint to learn more about the OPS commitment to advancing racial equity, diversity and inclusion.

The OPS offers employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

What can I expect to do in this role?

In this role, you will:

• Provide strategic leadership, expertise, guidance, project leadership and team coordination on multidimensional/multidisciplinary initiatives measuring and reporting on performance and compliance with the Community Safety and Policing Act, 2019 and regulations
• Direct development and implementation of consistent processes, standards, measurements and reporting of organizational and operational performance.
• Provide leadership in managing a diverse, multi-disciplined team in carrying out performance measurement, monitoring, reporting, analysis and trend identification
• provide strategic, evidence-based options and recommendations to senior executives.
• Develops, maintains, and manage relationships with municipal, provincial, and First Nation police services to ensure adequacy and effectiveness of policing services in Ontario.
• Coordinates outcomes-based performance and evidence-based compliance metrics to support operational compliance and organizational effectiveness.

How do I qualify?

Strategic Leadership Skills:

• You have experience providing strategic direction, guidance and coaching to staff and/or project teams.
• You have demonstrated experience leading large scale change initiatives, and establishing new processes, procedures and a shared vision.
• You have experience fostering an environment of inclusion, high performance, learning, growth and continuous improvement.
• You can lead the establishment of a new multi-disciplinary team, and demonstrate experience managing human resources, including recruitment, employee relations, training, and performance management.
• You are familiar with contract management and procurement practices to ensure management of resources in maximizing the quality of services.

Communication and Relationship Management Skills:

• You have experience building and maintaining relationships across the organization, and with external partners, to gather input, build consensus and deliver on priorities.
• You have excellent judgement and demonstrated political acuity to manage with highly visible, complex and politically sensitive issues.
• You have demonstrated oral and written communications skills to make presentations, prepare comprehensive business reports and briefing notes.
• You can summarize audit reports to identify strengths, areas for improvement and priorities for outreach.

Technical Expertise:

• You have demonstrated experience building and implementing performance measurement frameworks.
• Demonstrated ability to acquire knowledge of policing services and have the ability to interpret the associated legislation, policies and procedures to evaluate the effectiveness of business process and quality assurance measures.
• You can develop and implement quality assurance and compliance monitoring mechanisms for complex service provider arrangements.

Research and Project Management Skills:

• You have proven project management skills to achieve effective results in the areas of quality assurance and compliance including other related initiatives.
• You can conceptualize, plan, and lead a range of analytics and statistical research initiatives to improve strategic decision-making and overall program accountability measurement.

Additional Information:

Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• T-SL-174226/21