Lead, Quality Improvement and Patient Safety

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and the Provincial Health Officer must approve individual medical exemptions.

Are you passionate about quality improvement when it comes towards the health care for our communities? If so, bring your proven knowledge of quality improvement principles, methods and tools and your commitment to perfection in service and care, to a role where you can really make a difference. As a Lead Quality Improvement & Patient Safety you will support various patient safety and improvement initiatives in Fraser Health by working in collaboration with the clinical programs.

This Temporary Full Time opportunity with an approximate end date of March 31st, 2024 is based at our Chilliwack General Hospital, located in Chilliwack, BC.

Take the next step and apply online so we can continue the conversation! If this sounds like the ideal role for you, here are more reasons we believe you should apply:

• 
  A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields.
• Phenomenal opportunities for support and management roles are available as you advance within the organization.
• Competitive salary package, including comprehensive health benefits coverage.
• A chance to create a difference in the world of health care.

• Collaborates with health care leaders and physicians to provide leadership and quality improvement expertise to teams in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction.
• Identifies learning needs of teams related to QI/PS methodology, tools, and system processes. Develops, implements, and evaluates education resources to meet those needs.
• Provides consultation, guidance, and support to teams in the use of tools and mechanisms to plan, test, measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
• Provides facilitation and coaching to enable teams in the development, monitoring, and analysis of key performance indicators.
• Provides expert support for analysis of multiple sources of data in order to promote a balanced approach for identifying and acting on improvement opportunities.
• Provides leadership in the development and implementation of client safety and risk indicators, alert systems, and other risk prevention strategies.
• Evaluates the effectiveness of processes as they relate to patient safety, complaints management, and patient safety event reporting. Makes recommendations based on evaluation of impact to patient outcomes and organizational risk. Plans with leaders the patient safety reviews in accordance with the patient safety event management policy and protocol.
• Contributes to the development and review of policies and guidelines related to patient safety and quality of care. Uses applicable legislation and directives both provincially and nationally. Provides expert advice to leaders, as needed.
• Performs a leadership role in the integration of accreditation standards, processes, and related improvement priorities with program leads.
• Provides expertise and facilitation related to clinical improvement tools such as QI model for improvement, care paths, and structured improvement collaboratives.
• Provides expertise on the review process, including development of recommendations, follow-up actions, and reporting on status of action plans to FH quality committees, as a member of committees responsible for patient safety reviews.
• Liaises with external supports and resources to provide specialized knowledge, share information, and collect data.

• Demonstrated knowledge of quality improvement principles, methods and tools.
• Demonstrated presentation, facilitation and teaching skills.
• Ability to operate related equipment.
• Proficiency in the use of computer software such as Excel, Visio, PowerPoint.