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IT Technician (Warehouse/Distribution)
見る: 54
更新日: 02-06-2024
場所: Halifax Nova Scotia
カテゴリー: 情報技術
業界:
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仕事内容
OverviewProvide dedicated technical support to a large distribution centre for all hardware (RF devices, printers, computers, etc.), software (MS applications, Warehouse Management System, etc.), telephony (VOIP) and networking devices.
Responsibilities
- Support and troubleshoot supply chain applications (WMS/LM/SAP)
- Troubleshoot and repair hardware (talkmans, handhelds, truck mounts, wireless access devices, IP camera components, label printers, computer room equipment)
- Deskside support for MS Office, mobile devices, other PC/laptop and application support
- VOIP support
- Support and troubleshoot network equipment (switches, routers, access points, etc.)
- Manage third party vendors and coordinate onsite work
- Be the main point of contact for internal and external stakeholders at the Distribution Centre
- Train end-users for newly implementation technology
- Maintain RF (radio-frequency) equipment, manage the returns and repairs process
- Provide after-hours on-call support during scheduled on-call rotation
- 5+ years’ experience in IT support with demonstrated troubleshooting knowledge for both hardware and software
- 1+ year experience supporting a distribution, logistics or warehouse environment is an asset
- Understanding of warehouse management systems or equivalent ERP system
- Able to troubleshoot and/or repair RF (radio frequency) equipment is an asset
- Excellent communication and customer service skills
- Able and willing to work in a distribution centre/warehouse environment
- Post-secondary education or equivalent work experience
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締切: 17-07-2024
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