In-Seat Runner

Company Description

Maple Leaf Sports & Entertainment (MLSE) one of the world’s premier sports and entertainment companies, owns the Toronto Maple Leafs (NHL), Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL), Toronto Marlies (AHL), Raptors 905 (NBA D-League), TFC II (USL) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. Its charitable arm, MLSE Foundation, focuses on funding initiatives to support youth through sport and recreational programs. In 2017 MLSE Foundation, with support of community and corporate partners, built MLSE LaunchPad, a 42,000-sq. ft. space dedicated to programming that support its four Pillars: Healthy Body, Healthy Mind, Ready For School and Ready For Work.

MLSE also owns and operates Scotiabank Arena, Canada’s premier sports & entertainment venue hosting more than 200 events each year, as well as two digital channels (Leafs Nation Network and NBA TV Canada), and has a partnership with Live Nation (the biggest concert promoter in the world). MLSE has also invested in and operates five of Toronto’s sports facilities – Coca-Cola Coliseum, BMO Field, BMO Training Grounds at Downsview Park, home of Toronto FC’s Academy and the First Team’s practice facility, the Toronto Raptors’ training facility and the MasterCard Centre for Hockey Excellence, the practice facility for the Maple Leafs and Marlies.

MLSE’s common purpose is to unite and empower employees to deliver extraordinary moments to our fans and each other.

Job Description

As a valuable member of the Food & Beverage team, you will be responsible for the quick delivery of championship customer service to fans in their seats during various events.

• Communicate with In-Seat Server and Bartender to deliver food and drink orders quickly and efficiently.
• Monitor seating area using Smart Serve principles.
• Provide friendly and informed response to inquiries.
• Keep work area and equipment clean and organized.
• Perform other administrative/service functions as the need arises.
• Adhere to all MLSE service standards and policies including Health & Safety.
• Work in compliance with the provisions of the Occupational Health & Safety Act.

Qualifications

• Smart Serve certification required
• Must be of legal age to serve alcohol
• Proven ability to provide outstanding customer service
• Previous food service experience an asset
• Must be of legal age to serve alcohol in Ontario
• Must be able to bend, crouch, move in a repetitive motion, and carry trays of food & beverage
• Excellent interpersonal and communication skills
• Work well under pressure; balance multiple tasks simultaneously
• Able to pay close attention to detail & calculate order totals manually
• Must be able to work evenings and weekends as the need arises
• A winning attitude

Additional Information

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Maple Leaf Sports & Entertainment Partnership will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.