Channel Growth Specialist, YouTube

仕事内容

BBTV is a media-tech company advancing the world through the creation, distribution, management and monetization of content. BBTV provides end-to-end solutions to content owners including proprietary tech, leading services and enhanced distribution & monetization. We have built proprietary VISO technologies leveraging machine learning, digital signal processing and big data to power our platform and ecosystem. Our key revenue streams represent the most relevant and scalable opportunities for monetization of digital IP across advertising, SaaS/content management, mobile apps and other revenue streams. BBTV is the second largest video property worldwide in terms of unique viewers following only Google, reaching tens of billions of monthly impressions.

The ideal candidate will have a strong understanding of the YouTube platform, content strategy, SEO, written and verbal communication and presentation skills, time management skills and customer service driven attitude. Within this role, the candidate must have the ability to coordinate multiple projects, problem solve and work under pressure in a fast-paced media and technology-driven environment. Experience with online content (including creation of videos), social media management, YouTube, and platforms such as Facebook, TikTok, and Twitter will be key contributors to your success.

Responsibilities:

• Develop close, professional relationships with BBTV’s creators while providing them with top-notch support, guidance and services
• Provide ongoing YouTube channel growth strategy to creators (e.g. programming, channel optimization and management, analytics, branding, monetization) to help grow their audience and increase engagement
• Respond to questions and concerns regarding BBTV’s products & services, YouTube copyright and community guidelines, and the YouTube platform itself in a highly responsive and attentive style
• Regularly communicate with creators and follow up to ensure they are implementing provided growth tactics
• Develop a strong rate of retention through value-driven service and incentives
• Ensure an up-to-date knowledge level on YouTube updates and trends in the digital video space
• Update and maintain a calendar of Audience Development sessions with BBTV’s partners
• Maintain a proactive schedule of communications and initiatives
• Organize and administer educational webinars
• Provide regular updates to management and peers on creators’ channel development, initiatives and results
• Provide expertise in developing documentation, marketing communications, videos and other resources relevant to YouTube and creator success
• Ensure regular transfer of knowledge and insights to the wider Partner Experience team, as well as the Talent Management and Content Acquisition departments
• Track and maintain up-to-date data, partner feedback, records and plans
• Track and analyze metrics and activities pertaining to your portfolio such as growth, revenue, CPMs, retention dates and services rendered.
• Track targets and KPI’s on a regular basis

Requirements:

• 2-3 years related experience in account management or premium service environment related to online content management and creation
• Strong understanding of digital video production and programming
• Highly organized with strong project management skills
• Ability to provide clear direction on high-quality content creation
• Strong understanding of the YouTube platform, Channel Management and Google Ads
• Proven experience in SEO on YouTube, and/or in Google Search
• Mastery of Office Suite (MS or Google), in particular with Word and Excel
• Superior verbal and written communications skills
• Proven client relationship management skills
• Ability to be both, self-directed and highly collaborative
• Ability to track, analyze and manage data and records
• Positive attitude fueled by ambition to drive results
• Excellent time management abilities
• Post-Secondary Education or equivalent work experience
• Able to accommodate partner time differences when required

About BBTV
At BBTV, our team is everything. We offer competitive compensation packages, flexible hours and operate on a horizontal management structure that rewards creativity and values transparency.

From our commitment to giving back (support for everyone to volunteer with a charitable or community initiative), our culture committee (social events, team-building, diversity and inclusion), and our support for personal and career development through our learning & development program, we’re not your typical 9-5 gig.

BBTV is an Equal Opportunity Employer. Our goal is to foster a diverse workforce that is representative, at all job levels, of the individuals we serve and to provide employees with a meaningful and inclusive work environment, free of discrimination and harassment.

BBTV believes that diversity and inclusion among our teammates is critical to our success as a global company. We seek to recruit, develop and retain the most talented people from a diverse candidate pool. Indigenous people, people of color, people of all genders or non-genders, and people with disabilities of all types are encouraged to apply.

We thank all applicants for their interest, however only those selected for an interview will be contacted.

To all recruitment agencies, BBTV does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, BBTV employees or any other company location. BBTV is not responsible for any fees related to unsolicited resumes.

Job Type: Full-time