Business Analyst

Energy Safety Canada is the national safety association for the oil and gas industry. We develop and support common industry safety standards, deliver effective learning systems, share data analysis and safety expertise with workers and employers, and advocate for worker health and safety. Our goal is the same as industry’s — zero injuries, zero incidents. Learn more at www.EnergySafetyCanada.com.

Job Overview:

The Business Analyst (BA) consults with stakeholders to determine how people, data, processes, communications and information technology can best accomplish improvements for the business. The BA will act as a facilitator and liaison, bridging the gap between business and technical resources. In addition, they will be responsible for developing documentation and providing a quality review of documentation prepared by other team members and within the Organizational Management System (OMS). The position may also be assigned ad hoc project and/or reporting responsibilities.

Responsibilities:

• 
  Interprets and translates stakeholder’s needs, advises and documents possible solutions. Assist in the preparation and reporting on high-level implementation and improvement plans.
• Conduct reviews of business processes, including Energy Safety Canada’s Project Management System (EPMS) and OMS to provide recommendations on improvement opportunities and assists with implementation.
• Assists in the evaluation of business enhancement requests, including the identification of process strengths and weaknesses; researches and recommends course of action with focus on overall productivity and efficiency.
• Assists in the preparation of various documents such as business process mapping, business models, higher lever user documents, test scripts, statement of works and other various OMS documents.
• Manage with support projects using the EPMS, including project documentation, scheduling, budgeting and other reporting requirements for the Project Management Office (PMO).
• Build and maintain strong internal and external relationships to assist with the successful execution of projects and implementation of improvement plans.
• Other duties as required

Required Knowledge, Skills and Abilities:

• Post secondary education
• Proficient in MS Office, including Excel and SharePoint
• 5-10 years of experience within general consulting or business analyst functions
• Extensive experience designing and documenting workflows, process and data mapping
• Related experience in technical writing and training
• 3+ years’ experience working with customer service, Contact Centre and /or registration services environment is considered an asset
• Supervisory experience is considered an asset

Be a part of building a stronger, safer workforce!

• Great Base Salaries
• Full Medical & Dental Benefits
• RRSP Matching
• Paid Vacation
• Flex Days
• Employee Education Assistance Program

Qualified candidates are asked to submit resumes by visiting our website:

https://www.energysafetycanada.com/Careers/Careers. Click theWork with Usbutton.

Submissions should be in MS Word or PDF formats only.

Energy Safety Canada would like to thank all applicants for their submissions; however, only applicants selected for an interview will be contacted.