Bilingual Document Specialist

The opportunity

You’ll join our Enterprise Support Services (ESS) team, helping to support the important business enablement functions that keep our organization running strong. As a driven administrative professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.

Your key responsibilities

As a Document Specialist you create and edit documents, reports and creative presentations. As a driven administrative professional, you enjoy working in tandem with your colleagues while striving to understand and anticipate customer’s needs to exceed expectations. Your key responsibilities include:

• Producing documents with speed and accuracy to meet deadlines, as well project manage certain work requests, including customer service, proper documentation and communications
• Understand, and using, EY brand standards, develop leading-edge designs and innovative ideas for print and electronic client deliverables
• Thorough review of documents and templates for branding, formatting, mathematical accuracy, spelling and grammar, reconcile revisions
• Effectively create interactive presentations using a variety of Microsoft office suite/tools
• Effectively utilizing styles, master pages, templates, tracking, kerning, and leading
• Creating template-driven customer deliverables with speed & accuracy
• Effectively and positively communicating and negotiating project deadlines, determining project scope and schedule changes as necessary
• Assisting in the training of new Document Specialists on policies, procedures and functions
• Managing standardized electronic files and archiving
• Preparing files for print and digital output, linking graphics and including fonts
• Troubleshooting technical issues in text, graphic files and printing

Overtime required during peak periods

Skills and attributes for success

• Demonstrates flexibility to work with multiple projects/internal clients simultaneously
• Expert in Microsoft Office, specifically PowerPoint and Word and experience in Adobe Creative Suite (InDesign, Photoshop, Illustrator) will be an asset
• Committed to contributing to a strong team culture to ensure success
• Develop and maintain relationships to efficiently leverage expertise
• Sound judgement regarding confidential and sensitive matters
• Proven ability to meet multiple and/or unexpected deadlines in a demanding environment

To qualify for the role, you must have

• Post secondary education and/or equivalent relevant experience
• Experience in working with creative projects, able to create layouts with strong typography, and image selection (supporting design theme/message) and appropriate use of colour, images and fonts, allowing for readability of type
• Expert in Microsoft Office, specifically PowerPoint and Word
• This role involves interaction with clients operating nationally and globally. Bilingualism in both French and English is therefore a requirement of this role.

Ideally, you’ll also have

• Professional services firm experience

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers, have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients’ goals.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It’s one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.